[{"data":1,"prerenderedAt":4130},["ShallowReactive",2],{"commonen":3,"sb-page-en-resources/health-equity-framework":268,"sb-slider-679f36ac-cbed-4036-bd69-1d1835be9ac8-en-74913dfc-0b74-43e8-9925-85f546ba367a,bc026ef3-fe88-47a7-a112-7e2c0e6d9989,515a6db5-7990-4f67-b458-811cab7e99cf,3469e084-177f-495d-a5ec-7a7882bb627e,b7dba8f3-b311-4cbb-9e48-af5fe2942e3d":953},{"globals":-1,"resourcesCategories":4},["Reactive",5],{"topics":6,"audience":113,"type":163,"regional":183,"programType":206,"format":228,"eventType":229,"updateType":244,"employeeTagType":259},[7,17,24,31,38,45,54,61,68,75,83,90,97,105],{"id":8,"slug":9,"title":10,"tooltip":11,"shortName":16},"ebc0404e-2d82-4308-adf1-89c1a06750f5","hospital-harm","Hospital harm",{"type":12,"content":13},"doc",[14],{"type":15},"paragraph","",{"id":18,"slug":19,"title":20,"tooltip":21,"shortName":16},"fda74309-2934-4763-91d0-623be56f6dae","pandemic-response","Pandemic response",{"type":12,"content":22},[23],{"type":15},{"id":25,"slug":26,"title":27,"tooltip":28,"shortName":16},"731ba20c-b343-4fbd-b412-da5f433c3cc3","technology","Technology",{"type":12,"content":29},[30],{"type":15},{"id":32,"slug":33,"title":34,"tooltip":35,"shortName":16},"7c337fd8-a1db-4958-82bb-1c161491e0af","patient-engagement","Patient engagement",{"type":12,"content":36},[37],{"type":15},{"id":39,"slug":40,"title":41,"tooltip":42,"shortName":16},"ee3eb162-d375-4435-a721-cef65b6ca9d9","policy","Policy",{"type":12,"content":43},[44],{"type":15},{"id":46,"slug":47,"title":48,"tooltip":49,"shortName":16},"f3a1127a-c8bd-4c8f-9897-ea26dd756bdd","health-equity","Health equity",{"type":12,"content":50},[51],{"type":15,"attrs":52},{"textAlign":53},null,{"id":55,"slug":56,"title":57,"tooltip":58,"shortName":16},"03da87c9-81bf-43ed-842d-70d46135a3f7","value-based-care","Value-based care",{"type":12,"content":59},[60],{"type":15},{"id":62,"slug":63,"title":64,"tooltip":65,"shortName":16},"f6d48d07-4fff-4746-a299-309770762992","first-nations-inuit-and-metis-priorities","First Nations, Inuit and Métis priorities",{"type":12,"content":66},[67],{"type":15},{"id":69,"slug":70,"title":71,"tooltip":72,"shortName":16},"c3aff865-c637-4fb2-98b8-226312d9123a","aging-in-place","Aging in place",{"type":12,"content":73},[74],{"type":15},{"id":76,"slug":77,"title":78,"tooltip":79,"shortName":16},"29f68b94-07a1-481f-8b76-8d6863f16566","patient-safety","Patient safety",{"type":12,"content":80},[81],{"type":15,"attrs":82},{"textAlign":53},{"id":84,"slug":85,"title":86,"tooltip":87,"shortName":16},"e25206d8-8359-493f-b7b3-9c997a6f9d9b","health-workforce","Health workforce",{"type":12,"content":88},[89],{"type":15},{"id":91,"slug":92,"title":93,"tooltip":94,"shortName":16},"a7155a6b-90f8-4226-94c3-c578d1471a52","cultural-safety","Cultural Safety",{"type":12,"content":95},[96],{"type":15},{"id":98,"slug":99,"title":100,"tooltip":101,"shortName":16},"c2209086-26d0-49e0-b219-9729e6dffc22","primary-and-community-care","Primary and community care",{"type":12,"content":102},[103],{"type":15,"attrs":104},{"textAlign":53},{"id":106,"slug":107,"title":108,"tooltip":109,"shortName":16},"dfe12160-9f94-4cc2-99ef-30773d0829d5","long-term-care","Long-term care",{"type":12,"content":110},[111],{"type":15,"attrs":112},{"textAlign":53},[114,121,128,135,142,149,156],{"id":115,"slug":116,"title":117,"tooltip":118,"shortName":16},"000cf75f-2e05-4bd3-a9b7-4bf20c5e6fc5","community-organization","Community organization",{"type":12,"content":119},[120],{"type":15},{"id":122,"slug":123,"title":124,"tooltip":125,"shortName":16},"0e05a490-d9f0-4cf7-8cc9-216d6554989c","people-with-lived-living-experience","Person with lived/living experience",{"type":12,"content":126},[127],{"type":15},{"id":129,"slug":130,"title":131,"tooltip":132,"shortName":16},"2cf95539-4f34-458d-a047-56c9dc2da53d","point-of-care-provider","Point of care provider",{"type":12,"content":133},[134],{"type":15},{"id":136,"slug":137,"title":138,"tooltip":139,"shortName":16},"86f97179-4380-431e-ab06-2706b1c8f2d9","policy-advisor-or-analyst","Policy advisor or analyst",{"type":12,"content":140},[141],{"type":15},{"id":143,"slug":144,"title":145,"tooltip":146,"shortName":16},"e38cf314-1f29-478d-9c26-4ca1006f5812","healthcare-leader","Healthcare leader",{"type":12,"content":147},[148],{"type":15},{"id":150,"slug":151,"title":152,"tooltip":153,"shortName":16},"ec852192-bb35-42bf-93be-705d65c56c76","quality-or-safety-improvement-lead","Quality or safety improvement lead",{"type":12,"content":154},[155],{"type":15},{"id":157,"slug":158,"title":159,"tooltip":160,"shortName":16},"a3f7559a-74e8-43da-9690-29616f5bf0f3","student","Student",{"type":12,"content":161},[162],{"type":15},[164,169,173,178],{"id":165,"slug":166,"title":167,"tooltip":16,"shortName":168},"cddd560c-81d2-4865-adb6-cc04420aa8fb","on-demand-webinars","On-demand webinars ","Webinars",{"id":170,"slug":171,"title":172,"tooltip":16,"shortName":16},"ef367cb8-3b7d-401d-ad2d-c7c24e9772d0","reports","Reports",{"id":174,"slug":175,"title":176,"tooltip":16,"shortName":177},"4f42dc6d-7f83-4f7a-ac0f-76b7fe7d2b25","guides-toolkits-frameworks","Guides, Toolkits & Frameworks","Guides & Toolkit",{"id":179,"slug":180,"title":181,"tooltip":16,"shortName":182},"e1d5bd1d-21e3-4a2a-9166-c95f4fd1487b","case-studies-and-promising-practices","Case Studies and Promising Practices","Case study",[184,191,199],{"id":185,"slug":186,"title":187,"tooltip":188,"shortName":16},"f3c3ffc4-e42b-4629-be78-8d554a3c6a60","remote","Remote",{"type":12,"content":189},[190],{"type":15},{"id":192,"slug":193,"title":194,"tooltip":195,"shortName":16},"6cc8c6b3-906d-43fb-8d14-bcad45583ebc","rural","Rural",{"type":12,"content":196},[197],{"type":15,"attrs":198},{"textAlign":53},{"id":200,"slug":201,"title":202,"tooltip":203,"shortName":16},"12a19edc-d1fe-46aa-b247-cad08621fcdb","urban","Urban",{"type":12,"content":204},[205],{"type":15},[207,214,221],{"id":208,"slug":209,"title":210,"tooltip":211,"shortName":16},"cdb22f45-79d9-443c-9fd6-327b5d57f43e","patient-partnerships-and-engagement","Patient Partnerships and Engagement",{"type":12,"content":212},[213],{"type":15},{"id":215,"slug":216,"title":217,"tooltip":218,"shortName":16},"00e891cd-7805-487f-a0a5-e135d6c451ea","e-learning","E-learning ",{"type":12,"content":219},[220],{"type":15},{"id":222,"slug":223,"title":224,"tooltip":225,"shortName":16},"49246508-5dd9-40ec-9512-7f4f0817f014","facilitated-programs","Facilitated Programs",{"type":12,"content":226},[227],{"type":15},[],[230,237],{"id":231,"slug":232,"title":233,"tooltip":234,"shortName":16},"b847d999-38e0-47c9-9e04-4cae376493bc","webinar","Webinar",{"type":12,"content":235},[236],{"type":15},{"id":238,"slug":239,"title":240,"tooltip":241,"shortName":16},"89b73ff0-cea7-4362-a6a3-69e9c371890f","events","Events",{"type":12,"content":242},[243],{"type":15},[245,252],{"id":246,"slug":247,"title":248,"tooltip":249,"shortName":16},"b662c26e-fd41-473b-a2fd-ba25f2369050","blogs","Blogs",{"type":12,"content":250},[251],{"type":15},{"id":253,"slug":254,"title":255,"tooltip":256,"shortName":16},"c9fe4371-04c1-4ee9-85b0-0de39efae772","news","News",{"type":12,"content":257},[258],{"type":15},[260,264],{"id":261,"slug":262,"title":263,"tooltip":16,"shortName":16},"64559fec-0310-4102-8ffa-cb7d93e907dc","vice-chair","Vice-Chair",{"id":265,"slug":266,"title":267,"tooltip":16,"shortName":16},"28ee14ad-994e-48cc-98e6-c61456328689","chair","Chair",{"story":269,"cv":850,"rels":851,"links":852,"assets":859},{"name":270,"created_at":271,"published_at":272,"updated_at":273,"id":274,"uuid":275,"content":276,"slug":836,"full_slug":837,"sort_by_date":53,"position":838,"tag_list":839,"is_startpage":293,"parent_id":840,"meta_data":53,"group_id":841,"first_published_at":842,"release_id":53,"lang":843,"path":53,"alternates":844,"default_full_slug":837,"translated_slugs":845},"Healthcare Excellence Canada's Health Equity Framework","2025-12-16T17:39:44.101Z","2026-03-12T18:37:04.430Z","2026-03-12T18:37:04.458Z",123769586640094,"3eede350-1cd5-4e45-82f1-c72be6dcefe2",{"new":277,"seo":278,"_uid":283,"hero":284,"type":174,"topics":378,"Noindex":293,"content":379,"audience":833,"duration":16,"regional":834,"component":835},true,{"_uid":279,"title":280,"plugin":281,"og_image":16,"og_title":16,"description":282,"twitter_image":16,"twitter_title":16,"og_description":16,"twitter_description":16},"0faebea8-4152-4ef7-89a2-7ea045a8df33","Healthcare Excellence Canada’s Health Equity Framework","seo_metatags","The HEC Health Equity Framework is an action-oriented resource rooted in an understanding of systems of inequities.","383cf0a1-3c77-446d-b663-f322f6085828",[285],{"_uid":286,"image":287,"title":280,"format":294,"component":297,"description":298,"key_learning":306,"prerequisite":375},"0b97689e-06f1-4e06-b447-f45e1268442e",{"id":288,"alt":289,"name":16,"focus":16,"title":16,"source":16,"filename":290,"copyright":16,"fieldtype":291,"meta_data":292,"is_external_url":293},130836590863280,"Cover image of the health equity framework PDF","https://a-ca.storyblok.com/f/850807391887861/1800x1252/370695aaad/health-equity-framework.png","asset",{"alt":289,"title":16,"source":16,"copyright":16},false,{"type":12,"content":295},[296],{"type":15},"hero-resource",{"type":12,"content":299},[300],{"type":15,"attrs":301,"content":302},{"textAlign":53},[303],{"text":304,"type":305},"The HEC Health Equity Framework is an action-oriented resource rooted in an understanding of systems of inequities. ","text",{"type":12,"content":307},[308,313],{"type":15,"attrs":309,"content":310},{"textAlign":53},[311],{"text":312,"type":305},"Eight key actions offer a shared pathway for advancing equity in healthcare:",{"type":314,"attrs":315,"content":317},"ordered_list",{"order":316},1,[318,326,333,340,347,354,361,368],{"type":319,"content":320},"list_item",[321],{"type":15,"attrs":322,"content":323},{"textAlign":53},[324],{"text":325,"type":305},"Build a more inclusive organization",{"type":319,"content":327},[328],{"type":15,"attrs":329,"content":330},{"textAlign":53},[331],{"text":332,"type":305},"Collect and use equity-focused data",{"type":319,"content":334},[335],{"type":15,"attrs":336,"content":337},{"textAlign":53},[338],{"text":339,"type":305},"Equip team members with critical skills",{"type":319,"content":341},[342],{"type":15,"attrs":343,"content":344},{"textAlign":53},[345],{"text":346,"type":305},"Practice ongoing and responsive accountability",{"type":319,"content":348},[349],{"type":15,"attrs":350,"content":351},{"textAlign":53},[352],{"text":353,"type":305},"Co-develop services to meet community needs",{"type":319,"content":355},[356],{"type":15,"attrs":357,"content":358},{"textAlign":53},[359],{"text":360,"type":305},"Improve how services are delivered",{"type":319,"content":362},[363],{"type":15,"attrs":364,"content":365},{"textAlign":53},[366],{"text":367,"type":305},"Catalyze equitable policy",{"type":319,"content":369},[370],{"type":15,"attrs":371,"content":372},{"textAlign":53},[373],{"text":374,"type":305},"Shift power and create space for communities to lead",{"type":12,"content":376},[377],{"type":15},[46,76,91],[380,483,572,655,711,779,812],{"id":16,"_uid":381,"content":382,"component":482},"8fda2d3d-96d8-4fef-9eee-db6fb38c0230",[383,443,454,462],{"_uid":384,"content":385,"component":442},"f5b55a36-d8c1-4932-bead-c600916cba07",{"type":12,"content":386},[387,394,399,404],{"type":388,"attrs":389,"content":391},"heading",{"level":390,"textAlign":53},2,[392],{"text":393,"type":305},"Overview",{"type":15,"attrs":395,"content":396},{"textAlign":53},[397],{"text":398,"type":305},"Healthcare Excellence Canada (HEC) is committed to building a future where everyone has access to safe and high-quality healthcare. Achieving this vision requires confronting deep-rooted causes and systemic barriers that lead to inequities in healthcare services, quality and health outcomes.",{"type":15,"attrs":400,"content":401},{"textAlign":53},[402],{"text":403,"type":305},"Health equity means everyone can reach their full health potential, regardless of their identity or social circumstances. Yet, healthcare systems can reinforce inequities through outdated policies and practices, bias, stigma and stereotypes. Addressing these challenges requires deeper understanding of the interconnections between patient safety, equity, and patient experiences, and collaboration with the health, social and community care sectors.",{"type":15,"attrs":405,"content":406},{"textAlign":53},[407,409,425,427,440],{"text":408,"type":305},"The Health Equity Framework reaffirms our commitment to ",{"text":410,"type":305,"marks":411},"culturally safe and equitable care",[412],{"type":413,"attrs":414},"link",{"href":415,"uuid":416,"anchor":53,"custom":417,"target":418,"linktype":419,"story":420},"/about-us/our-strategy","11dc12df-642c-41f2-8ded-5fc599e84e2f",{},"_self","story",{"name":421,"id":422,"uuid":416,"slug":423,"url":424,"full_slug":424,"_stopResolving":277},"Our Strategy",134433951389266,"our-strategy","about-us/our-strategy",{"text":426,"type":305},", and offers a roadmap for action. It calls for collective efforts to address systemic inequities and emphasizes the importance of ",{"text":428,"type":305,"marks":429},"broadening our understanding of harm",[430],{"type":413,"attrs":431},{"href":432,"uuid":433,"anchor":53,"custom":434,"target":418,"linktype":419,"story":435},"/resources/broadening-our-understanding-of-healthcare-harm-activity-card","bc026ef3-fe88-47a7-a112-7e2c0e6d9989",{},{"name":436,"id":437,"uuid":433,"slug":438,"url":439,"full_slug":439,"_stopResolving":277},"Broadening our understanding of healthcare harm: Activity card",113880492514840,"broadening-our-understanding-of-healthcare-harm-activity-card","resources/broadening-our-understanding-of-healthcare-harm-activity-card",{"text":441,"type":305},", power and privilege to drive lasting change. ","simple-richtext",{"_uid":444,"file":445,"link":450,"label":280,"linkType":452,"component":453,"linkLabel":16},"1453dd5d-fc33-4660-b864-416eae04a49a",{"id":446,"alt":447,"name":16,"focus":16,"title":447,"source":16,"filename":448,"copyright":16,"fieldtype":291,"meta_data":449,"is_external_url":293},114290308859540,"Healthequityframework (Final) (Aug29025) (EN)","https://a-ca.storyblok.com/f/850807391887861/833bcce493/healthequityframework-final-aug29025-en.pdf",{},{"id":16,"url":16,"linktype":419,"fieldtype":451,"cached_url":16},"multilink","file","banner-link",{"_uid":455,"image":456,"component":461},"5cc2c56c-30dc-45e2-82b1-fd5a290bd149",{"id":457,"alt":458,"name":16,"focus":16,"title":16,"source":16,"filename":459,"copyright":16,"fieldtype":291,"meta_data":460,"is_external_url":293},130843685692343,"A circular diagram showing how healthcare organizations and individuals can improve care through eight equity-focused actions, surrounded by layers representing systemic discrimination and social structures. Long description follows.","https://a-ca.storyblok.com/f/850807391887861/2500x2599/3ebe2db0c1/equity-framework-graphic-en.webp",{"alt":458,"title":16,"source":16,"copyright":16},"simple-image",{"_uid":463,"content":464,"component":442},"797da48f-b477-4d36-bdc9-0d0cbf4fb656",{"type":12,"content":465},[466],{"type":15,"attrs":467,"content":468},{"textAlign":53},[469],{"text":470,"type":305,"marks":471},"See long description",[472],{"type":413,"attrs":473},{"href":474,"uuid":475,"anchor":53,"custom":476,"target":477,"linktype":419,"story":478},"/accessible-long-description-health-equity-framework-graphic","750dd44b-747c-4bfd-946d-ad45976cd1fd",{},"_blank",{"name":479,"id":480,"uuid":475,"slug":481,"url":481,"full_slug":481,"_stopResolving":277},"Accessible Long Description: Health Equity Framework Graphic",146772467460275,"accessible-long-description-health-equity-framework-graphic","wysiwyg-program",{"id":16,"_uid":484,"title":485,"sections":486,"component":558,"description":559},"cda7ae8d-8777-453f-a31e-f54bb5692160","What’s inside",[487,497,506,515,524,533,540,549],{"_uid":488,"image":489,"title":325,"component":493,"description":494},"cc86b43c-dd4a-408b-85d6-28a132dd6309",{"id":490,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":491,"copyright":16,"fieldtype":291,"meta_data":492,"is_external_url":293},149250605087083,"https://a-ca.storyblok.com/f/850807391887861/2250x2250/f651cdbc58/asset-14hef-features_build-a-more-inclusive-organization.webp",{},"fixed-circle-item",{"type":12,"content":495},[496],{"type":15},{"_uid":498,"image":499,"title":332,"component":493,"description":503},"c7ab447a-4553-4b14-a92c-c0d19b227e7d",{"id":500,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":501,"copyright":16,"fieldtype":291,"meta_data":502,"is_external_url":293},149250604710245,"https://a-ca.storyblok.com/f/850807391887861/2250x2250/8e2cc70006/asset-14hef-features_collect-and-use-equity-focused-data.webp",{},{"type":12,"content":504},[505],{"type":15},{"_uid":507,"image":508,"title":339,"component":493,"description":512},"31ffc413-49ab-45ff-b722-f5a4bf163311",{"id":509,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":510,"copyright":16,"fieldtype":291,"meta_data":511,"is_external_url":293},149250604853606,"https://a-ca.storyblok.com/f/850807391887861/2250x2250/89d08004da/asset-14hef-features_equip-team-members-with-critical-skills.webp",{},{"type":12,"content":513},[514],{"type":15},{"_uid":516,"image":517,"title":346,"component":493,"description":521},"53af0d56-91e7-4f6c-bde1-12575f1d125a",{"id":518,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":519,"copyright":16,"fieldtype":291,"meta_data":520,"is_external_url":293},149250604878184,"https://a-ca.storyblok.com/f/850807391887861/2250x2250/47869508d1/asset-14hef-features_practice-ongoing-and-responsive-accountability.webp",{},{"type":12,"content":522},[523],{"type":15},{"_uid":525,"image":526,"title":353,"component":493,"description":530},"148b7eb6-bfdd-4e29-bdc3-ffa838fb1377",{"id":527,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":528,"copyright":16,"fieldtype":291,"meta_data":529,"is_external_url":293},149250604956009,"https://a-ca.storyblok.com/f/850807391887861/2250x2250/56b3cd8cd2/asset-14hef-features_co-develop-services-to-meet-community-needs.webp",{},{"type":12,"content":531},[532],{"type":15},{"_uid":534,"image":535,"title":360,"component":493,"description":537},"ec1114cb-52c6-448f-8bbb-a31f9cfe8041",{"id":527,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":528,"copyright":16,"fieldtype":291,"meta_data":536,"is_external_url":293},{},{"type":12,"content":538},[539],{"type":15},{"_uid":541,"image":542,"title":367,"component":493,"description":546},"9e0f4c3c-2f4d-4fe3-8f62-6e3e5bef239e",{"id":543,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":544,"copyright":16,"fieldtype":291,"meta_data":545,"is_external_url":293},149250604865895,"https://a-ca.storyblok.com/f/850807391887861/2250x2250/032fc615bd/asset-14hef-features_catalyze-equitable-policy.webp",{},{"type":12,"content":547},[548],{"type":15},{"_uid":550,"image":551,"title":374,"component":493,"description":555},"1c518d24-8ddf-4cc4-8bfb-00e17a7f85a3",{"id":552,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":553,"copyright":16,"fieldtype":291,"meta_data":554,"is_external_url":293},149250604984682,"https://a-ca.storyblok.com/f/850807391887861/2250x2250/c8788739d8/asset-14hef-features_shift-power-and-create-space-for-communities-to-lead.webp",{},{"type":12,"content":556},[557],{"type":15},"fixed-circle",{"type":12,"content":560},[561,565],{"type":15,"attrs":562,"content":563},{"textAlign":53},[564],{"text":282,"type":305},{"type":15,"attrs":566,"content":567},{"textAlign":53},[568],{"text":312,"type":305,"marks":569},[570],{"type":571},"bold",{"id":16,"_uid":573,"items":574,"title":646,"component":647,"description":648},"46ddbe1d-2af0-4659-ae6c-4f5b7227945b",[575,590,604,618,632],{"_uid":576,"image":577,"title":581,"component":582,"description":583},"f8a405de-da66-4b68-a2df-c6a10941b545",{"id":578,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":579,"copyright":16,"fieldtype":291,"meta_data":580,"is_external_url":293},149235219265887,"https://a-ca.storyblok.com/f/850807391887861/417x417/494b453e68/icons-_healthcare-leaders.webp",{},"Healthcare leaders and decision-makers: ","small-text-image-item",{"type":12,"content":584},[585],{"type":15,"attrs":586,"content":587},{"textAlign":53},[588],{"text":589,"type":305},"To create structures and processes that ensure accountability to health equity.",{"_uid":591,"image":592,"title":596,"component":582,"description":597},"7114cfb3-1c1e-4a82-afaf-34241e987b55",{"id":593,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":594,"copyright":16,"fieldtype":291,"meta_data":595,"is_external_url":293},149235218757982,"https://a-ca.storyblok.com/f/850807391887861/417x417/8dd7d2bd89/icons-_healthcare-providers.webp",{},"Healthcare providers:",{"type":12,"content":598},[599],{"type":15,"attrs":600,"content":601},{"textAlign":53},[602],{"text":603,"type":305},"To improve care by committing to anti-oppressive approaches in service delivery",{"_uid":605,"image":606,"title":610,"component":582,"description":611},"fb787445-360d-4baa-95b1-35136c0c4240",{"id":607,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":608,"copyright":16,"fieldtype":291,"meta_data":609,"is_external_url":293},149239030335840,"https://a-ca.storyblok.com/f/850807391887861/417x417/2881d9d70b/icon-_partners.webp",{},"Patient, caregiver and community partners:",{"type":12,"content":612},[613],{"type":15,"attrs":614,"content":615},{"textAlign":53},[616],{"text":617,"type":305},"To ensure their voices shape and guide healthcare solutions.",{"_uid":619,"image":620,"title":624,"component":582,"description":625},"9ca94fc5-689c-423a-8eaf-258778934976",{"id":621,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":622,"copyright":16,"fieldtype":291,"meta_data":623,"is_external_url":293},149239030589793,"https://a-ca.storyblok.com/f/850807391887861/417x417/6a3046875b/icon-_policy.webp",{},"Policy developers:",{"type":12,"content":626},[627],{"type":15,"attrs":628,"content":629},{"textAlign":53},[630],{"text":631,"type":305},"To inform strategies, policies and practices for equitable healthcare.",{"_uid":633,"image":634,"title":638,"component":582,"description":639},"7e149d22-0a04-4996-9bda-9d844d833acb",{"id":635,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":636,"copyright":16,"fieldtype":291,"meta_data":637,"is_external_url":293},149239030667618,"https://a-ca.storyblok.com/f/850807391887861/417x417/15e50814aa/icon-_educators.webp",{},"Educators and researchers: ",{"type":12,"content":640},[641],{"type":15,"attrs":642,"content":643},{"textAlign":53},[644],{"text":645,"type":305},"To provide a foundation for health equity studies and projects.","Who should use this framework","small-text-image",{"type":12,"content":649},[650],{"type":15,"attrs":651,"content":652},{"textAlign":53},[653],{"text":654,"type":305},"The Health Equity Framework is for anyone involved in shaping or delivering healthcare services including:",{"id":16,"_uid":656,"content":657,"component":482},"58abbcda-bb50-4762-abc1-e2461c443384",[658,706],{"_uid":659,"content":660,"component":442},"1e141982-bf16-4cf1-9450-8d1d32423fc7",{"type":12,"content":661},[662,670,675],{"type":388,"attrs":663,"content":665},{"level":390,"textAlign":664},"left",[666],{"text":667,"type":305,"marks":668},"How the framework was developed",[669],{"type":571},{"type":15,"attrs":671,"content":672},{"textAlign":664},[673],{"text":674,"type":305},"The Health Equity Framework was co-developed through an iterative process and learning with and from a diverse network of partners. Here’s how it came together:",{"type":676,"content":677},"bullet_list",[678,685,692,699],{"type":319,"content":679},[680],{"type":15,"attrs":681,"content":682},{"textAlign":53},[683],{"text":684,"type":305},"HEC formed an advisory group to explore equity, diversity and inclusion in healthcare. This group met over the course of several months to review research, identify equity-focused innovations and provide guidance on organizing the framework’s key themes.",{"type":319,"content":686},[687],{"type":15,"attrs":688,"content":689},{"textAlign":53},[690],{"text":691,"type":305},"A larger group of partners gathered in Tkaronto to refine the framework and discuss how to put its eight actions into practice. These discussions were grounded in trust, relationship-building and shared learning.",{"type":319,"content":693},[694],{"type":15,"attrs":695,"content":696},{"textAlign":53},[697],{"text":698,"type":305},"The development process prioritized building relationships and ensuring the framework reflected the lived experiences of those most affected by health inequities.",{"type":319,"content":700},[701],{"type":15,"attrs":702,"content":703},{"textAlign":53},[704],{"text":705,"type":305},"HEC remains committed to revisiting and updating the framework over time to ensure it continues to address evolving needs and realities.",{"_uid":707,"file":708,"link":710,"label":280,"linkType":452,"component":453,"linkLabel":16},"ced97d2b-c2e8-4c35-8ead-dfa035826ce0",{"id":446,"alt":447,"name":16,"focus":16,"title":447,"source":16,"filename":448,"copyright":16,"fieldtype":291,"meta_data":709,"is_external_url":293},{},{"id":16,"url":16,"linktype":419,"fieldtype":451,"cached_url":16},{"id":16,"_uid":712,"items":713,"title":774,"component":775,"description":776},"7407afa6-566b-4a54-a91e-e495fdce2e5d",[714],{"_uid":715,"title":716,"ctaLeft":717,"ctaRight":718,"component":719,"columnLeft":720,"columnRight":723},"091cc607-2581-40e0-82fa-498994b7420d","Expand to see the full list",[],[],"accordion-item-columns",{"type":12,"content":721},[722],{"type":15},{"type":12,"content":724},[725,730,735,755],{"type":15,"attrs":726,"content":727},{"textAlign":53},[728],{"text":729,"type":305},"Adriana Gonzalez, Ambreen Sayani, Amy Blanding, Amy Ma, B Adair, Brady Comeau, Carol Fancott, Carolyn Shimmin, Cheryl Louzado, Chris Cochrane, Ciann Wilson, Corey Bernard, Cynthia Damba, Dara Gordon, Denise McCuaig, Eric De Prophetis, Jocelyn Adams, Jay Shaw, Kaeli O’Connor, Karen Chinaleong-Brooks, Katie Aubrecht, Kent Cadogan Loftsgard, Kortnee Tilson, Lindsay Yarrow, Lisa Nowlan, Lorraine Thomas, Maria Judd, Matthew Murphy, Meg Ellis, Miranda Saroli, Myriam Fournier-Tombs, Nandini Saxena, Necole Sommersell, Oleksandra Budna, Piotr Burek, Prachi Khanna, Raha Mahmoudi, Scotty Kupsch, Shivani Chandra, Simone Shahid, Stephanie Nixon, Sumaya Mehelay, Sutton Eaves, Timothy Christie, Tommy Akinnawonu, Vishal Jain.",{"type":15,"attrs":731,"content":732},{"textAlign":53},[733],{"text":734,"type":305},"We acknowledge that many of the foundational ideas, theories, and concepts in this document, and the Health Equity Framework are grounded in the work of key thinkers with expertise in the fields of decolonial practice, Black feminism, critical race theory and human and civil rights.",{"type":15,"attrs":736,"content":737},{"textAlign":53},[738,740,753],{"text":739,"type":305},"We give our deep gratitude to ",{"text":741,"type":305,"marks":742},"Ka-odàkedjig ",[743],{"type":413,"attrs":744},{"href":745,"uuid":746,"anchor":53,"custom":747,"target":418,"linktype":419,"story":748},"/about-us/meet-ka-odakedjig","89592b6c-161b-4b60-9a3d-074970505515",{},{"name":749,"id":750,"uuid":746,"slug":751,"url":752,"full_slug":752,"_stopResolving":277},"Meet Ka-odàkedjig ",136140819785331,"meet-ka-odakedjig","about-us/meet-ka-odakedjig",{"text":754,"type":305},"Elders Meeka Kakudluk, Bruce Dumont and Dalyce Huot for their guidance, participation, and support as we gathered in Tkaronto in March 2024.",{"type":15,"attrs":756,"content":757},{"textAlign":53},[758,760,772],{"text":759,"type":305},"HEC also acknowledges the ongoing effects of colonialism on First Nations, Inuit and Métis Peoples. Through our ",{"text":761,"type":305,"marks":762},"Truth and Reconciliation Action Plan",[763],{"type":413,"attrs":764},{"href":765,"uuid":766,"anchor":53,"custom":767,"target":418,"linktype":419,"story":768},"/about-us/truth-and-reconciliation-action-plan","c98b6957-6340-49bf-a613-2c42caaee5ea",{},{"name":761,"id":769,"uuid":766,"slug":770,"url":771,"full_slug":771,"_stopResolving":277},136472887961217,"truth-and-reconciliation-action-plan","about-us/truth-and-reconciliation-action-plan",{"text":773,"type":305},", we are committed to addressing these specific challenges and building stronger, more respectful relationships with Indigenous communities. ","Authors and Contributors","accordion-2-columns",{"type":12,"content":777},[778],{"type":15},{"id":16,"_uid":780,"link":781,"image":788,"title":790,"video_id":16,"component":791,"video_mp4":792,"media_type":794,"video_type":795,"description":796,"video_title":16,"video_mp4_thumbnail":810},"c003cfbc-fca8-4365-b594-108c1e80398b",[782],{"_uid":783,"file":784,"label":786,"component":787},"7ed13735-c56e-449d-bef4-343c732d121f",{"id":446,"alt":447,"name":16,"focus":16,"title":447,"source":16,"filename":448,"copyright":16,"fieldtype":291,"meta_data":785,"is_external_url":293},{},"Health Equity Framework","simple-file",{"id":288,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":290,"copyright":16,"fieldtype":291,"meta_data":789,"is_external_url":293},{},"Ready to Begin?","text-media",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":291,"meta_data":793},{},"image","youtube",{"type":12,"content":797},[798],{"type":15,"attrs":799,"content":800},{"textAlign":53},[801,803],{"text":802,"type":305},"Download the Health Equity Framework today and take the first step toward transforming healthcare to be safer and fairer for everyone. For more information or support, contact ",{"text":804,"type":305,"marks":805},"Equity-Equite@hec-esc.ca",[806],{"type":413,"attrs":807},{"href":804,"uuid":53,"anchor":53,"custom":808,"target":477,"linktype":809},{},"email",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":291,"meta_data":811},{},{"id":16,"cta":813,"_uid":825,"items":826,"title":831,"component":832},[814],{"_uid":815,"link":816,"label":823,"component":824},"2588695e-205f-4fc4-90b2-15da3245f482",{"id":817,"url":16,"linktype":419,"fieldtype":451,"cached_url":818,"story":819},"c0994de2-19e1-4311-b3e8-b4ddd7069dc6","resources/",{"name":820,"id":821,"uuid":817,"slug":822,"url":818,"full_slug":818,"_stopResolving":277},"Resources",112494035151922,"resources","See all resources","simple-link","679f36ac-cbed-4036-bd69-1d1835be9ac8",[827,433,828,829,830],"74913dfc-0b74-43e8-9925-85f546ba367a","515a6db5-7990-4f67-b458-811cab7e99cf","3469e084-177f-495d-a5ec-7a7882bb627e","b7dba8f3-b311-4cbb-9e48-af5fe2942e3d","Related resources","slider-redirection",[115,143,122,129,136,150,157],[185,192,200],"hec-page-resource-single","health-equity-framework","resources/health-equity-framework",-19100,[],103604225865405,"f8109182-ad82-46d2-9465-5f39e7bbeaad","2025-12-16T17:55:42.266Z","default",[],[846],{"path":847,"name":848,"lang":849,"published":277},"ressources/le-cadre-d-action-pour-l-equite-en-sante","Le cadre d’action pour l’équité en santé","fr",1776087000,[],[853,854,855,856,857,858],{"name":421,"id":422,"uuid":416,"slug":423,"url":424,"full_slug":424},{"name":479,"id":480,"uuid":475,"slug":481,"url":481,"full_slug":481},{"name":749,"id":750,"uuid":746,"slug":751,"url":752,"full_slug":752},{"name":436,"id":437,"uuid":433,"slug":438,"url":439,"full_slug":439},{"name":820,"id":821,"uuid":817,"slug":822,"url":818,"full_slug":818},{"name":761,"id":769,"uuid":766,"slug":770,"url":771,"full_slug":771},[860,867,874,880,886,892,898,904,910,916,922,928,934,940,946],{"id":288,"alt":16,"content_length":861,"content_type":862,"copyright":16,"created_at":863,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":864,"s3_filename":865,"meta_data":866},422926,"image/png","2026-01-05T16:55:27.059Z","2026-01-05T16:55:27.687Z","f/850807391887861/1800x1252/370695aaad/health-equity-framework.png",{},{"id":543,"alt":16,"content_length":868,"content_type":869,"copyright":16,"created_at":870,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":871,"s3_filename":872,"meta_data":873},54310,"image/webp","2026-02-26T17:42:15.947Z","2026-02-26T17:42:16.882Z","f/850807391887861/2250x2250/032fc615bd/asset-14hef-features_catalyze-equitable-policy.webp",{},{"id":518,"alt":16,"content_length":875,"content_type":869,"copyright":16,"created_at":876,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":877,"s3_filename":878,"meta_data":879},58964,"2026-02-26T17:42:15.948Z","2026-02-26T17:42:16.690Z","f/850807391887861/2250x2250/47869508d1/asset-14hef-features_practice-ongoing-and-responsive-accountability.webp",{},{"id":527,"alt":16,"content_length":881,"content_type":869,"copyright":16,"created_at":882,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":883,"s3_filename":884,"meta_data":885},87414,"2026-02-26T17:42:15.968Z","2026-02-26T17:42:16.714Z","f/850807391887861/2250x2250/56b3cd8cd2/asset-14hef-features_co-develop-services-to-meet-community-needs.webp",{},{"id":509,"alt":16,"content_length":887,"content_type":869,"copyright":16,"created_at":888,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":889,"s3_filename":890,"meta_data":891},74530,"2026-02-26T17:42:15.945Z","2026-02-26T17:42:16.808Z","f/850807391887861/2250x2250/89d08004da/asset-14hef-features_equip-team-members-with-critical-skills.webp",{},{"id":500,"alt":16,"content_length":893,"content_type":869,"copyright":16,"created_at":894,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":895,"s3_filename":896,"meta_data":897},73272,"2026-02-26T17:42:15.906Z","2026-02-26T17:42:16.783Z","f/850807391887861/2250x2250/8e2cc70006/asset-14hef-features_collect-and-use-equity-focused-data.webp",{},{"id":552,"alt":16,"content_length":899,"content_type":869,"copyright":16,"created_at":900,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":901,"s3_filename":902,"meta_data":903},73928,"2026-02-26T17:42:15.976Z","2026-02-26T17:42:16.628Z","f/850807391887861/2250x2250/c8788739d8/asset-14hef-features_shift-power-and-create-space-for-communities-to-lead.webp",{},{"id":490,"alt":16,"content_length":905,"content_type":869,"copyright":16,"created_at":906,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":907,"s3_filename":908,"meta_data":909},74916,"2026-02-26T17:42:16.002Z","2026-02-26T17:42:16.762Z","f/850807391887861/2250x2250/f651cdbc58/asset-14hef-features_build-a-more-inclusive-organization.webp",{},{"id":457,"alt":16,"content_length":911,"content_type":869,"copyright":16,"created_at":912,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":913,"s3_filename":914,"meta_data":915},616484,"2026-01-05T17:24:19.199Z","2026-01-05T17:24:19.827Z","f/850807391887861/2500x2599/3ebe2db0c1/equity-framework-graphic-en.webp",{},{"id":635,"alt":16,"content_length":917,"content_type":869,"copyright":16,"created_at":918,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":919,"s3_filename":920,"meta_data":921},20030,"2026-02-26T16:55:10.214Z","2026-02-26T16:55:10.971Z","f/850807391887861/417x417/15e50814aa/icon-_educators.webp",{},{"id":607,"alt":16,"content_length":923,"content_type":869,"copyright":16,"created_at":924,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":925,"s3_filename":926,"meta_data":927},20662,"2026-02-26T16:55:10.134Z","2026-02-26T16:55:11.030Z","f/850807391887861/417x417/2881d9d70b/icon-_partners.webp",{},{"id":578,"alt":16,"content_length":929,"content_type":869,"copyright":16,"created_at":930,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":931,"s3_filename":932,"meta_data":933},20392,"2026-02-26T16:39:39.692Z","2026-02-26T16:39:40.458Z","f/850807391887861/417x417/494b453e68/icons-_healthcare-leaders.webp",{},{"id":621,"alt":16,"content_length":935,"content_type":869,"copyright":16,"created_at":936,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":937,"s3_filename":938,"meta_data":939},19394,"2026-02-26T16:55:10.171Z","2026-02-26T16:55:11.029Z","f/850807391887861/417x417/6a3046875b/icon-_policy.webp",{},{"id":593,"alt":16,"content_length":941,"content_type":869,"copyright":16,"created_at":942,"deleted_at":53,"focus":16,"is_private":293,"title":16,"updated_at":943,"s3_filename":944,"meta_data":945},19316,"2026-02-26T16:39:39.567Z","2026-02-26T16:39:40.320Z","f/850807391887861/417x417/8dd7d2bd89/icons-_healthcare-providers.webp",{},{"id":446,"alt":447,"content_length":947,"content_type":948,"copyright":53,"created_at":949,"deleted_at":53,"focus":53,"is_private":293,"title":447,"updated_at":950,"s3_filename":951,"meta_data":952},986286,"application/pdf","2025-11-19T22:48:27.435Z","2025-11-19T22:48:33.972Z","f/850807391887861/833bcce493/healthequityframework-final-aug29025-en.pdf",{},{"stories":954,"cv":850,"rels":4128,"links":4129},[955,2620,2707,2912,3724],{"name":956,"created_at":957,"published_at":958,"updated_at":959,"id":960,"uuid":827,"content":961,"slug":2606,"full_slug":2607,"sort_by_date":53,"position":2608,"tag_list":2609,"is_startpage":293,"parent_id":840,"meta_data":2610,"group_id":2613,"first_published_at":2614,"release_id":53,"lang":843,"path":53,"alternates":2615,"default_full_slug":2607,"translated_slugs":2616},"Equity, Diversity and Inclusion Virtual Learning Exchange","2025-11-18T18:59:53.936Z","2026-04-08T18:12:24.660Z","2026-04-08T18:12:24.755Z",113880244075992,{"new":277,"seo":962,"_uid":964,"hero":965,"type":165,"topics":974,"Noindex":293,"content":975,"audience":2603,"duration":2604,"regional":2605,"component":835},{"title":956,"plugin":281,"description":963},"This virtual learning opportunity aims to build the capacity to be equitable and inclusive in our work as we engage with diverse people with lived experiences.","87ce7c8a-6871-48e9-9658-4e3f9ee484ed",[966],{"_uid":967,"file":968,"image":969,"title":956,"format":16,"component":297,"description":963,"key_learning":16,"prerequisite":16},"ed210b28-1a4d-4973-b720-2864c2a84b5e",[],{"id":970,"alt":971,"title":16,"source":16,"filename":972,"copyright":16,"fieldtype":291,"meta_data":973},114297521528187,"Graphic of a computer screen with webinar participants.","https://a-ca.storyblok.com/f/850807391887861/6634f6154c/2023-webinar-pinktile.png",{"alt":971,"title":16,"source":16,"copyright":16},[91,84,32,76,46],[976,1021,1333,1498,1949,2274],{"_uid":977,"content":978,"component":482},"30122295-5fd5-4197-b5f8-2c1fb5f6e903",[979],{"_uid":980,"content":981,"component":442},"7d9d7352-7543-4505-935d-57904afc8837",{"type":12,"content":982},[983,988,993,1016],{"type":15,"attrs":984,"content":985},{"textAlign":53},[986],{"text":987,"type":305},"The Equity, Diversity and Inclusion Virtual Learning Exchange (EDI VLE) is a ‘learning by doing’ opportunity where we can collectively grow and deepen our understanding of ways to dismantle systemic inequities that impact the safety and quality of care.",{"type":15,"attrs":989,"content":990},{"textAlign":53},[991],{"text":992,"type":305},"Through webinars and guided reflections, EDI VLE aims help you:",{"type":676,"content":994},[995,1002,1009],{"type":319,"content":996},[997],{"type":15,"attrs":998,"content":999},{"textAlign":53},[1000],{"text":1001,"type":305},"Identify and discuss the root causes of inequities in healthcare.",{"type":319,"content":1003},[1004],{"type":15,"attrs":1005,"content":1006},{"textAlign":53},[1007],{"text":1008,"type":305},"Learn how to challenge and dismantle systemic and structural inequities that impact individuals and communities through a trauma and resiliency informed lens and anti-oppressive framework.",{"type":319,"content":1010},[1011],{"type":15,"attrs":1012,"content":1013},{"textAlign":53},[1014],{"text":1015,"type":305},"Explore accessible and equity-oriented approaches to delivering safer, high-quality healthcare.",{"type":15,"attrs":1017,"content":1018},{"textAlign":53},[1019],{"text":1020,"type":305},"This virtual learning exchange is co-designed with an advisory group comprised of people with diverse health system perspectives, including those with lived experience, pan-Canadian health organizations, and provincial quality councils.",{"id":16,"_uid":1022,"items":1023,"title":1325,"component":775,"description":1326},"6100aaca-7e8c-4177-9a5f-805b6b64f93c",[1024,1191],{"_uid":1025,"title":1026,"ctaLeft":1027,"ctaRight":1028,"component":719,"columnLeft":1036,"columnRight":1188},"49e769bb-9f0f-448b-8630-105db828be62","From Framework to Action: Launching the HEC Health Equity Framework",[],[1029],{"_uid":1030,"link":1031,"label":1034,"component":1035},"f7e3acf8-181e-48f5-9e70-1d031c5d6091",{"id":16,"url":1032,"target":477,"linktype":1033,"fieldtype":451,"cached_url":1032},"https://www.youtube.com/watch?v=NEhLOioqsgc","url","Watch the recording","simple-link-only",{"type":12,"content":1037},[1038,1045,1060,1083,1095,1108,1120],{"type":15,"attrs":1039,"content":1040},{"textAlign":53},[1041],{"text":1042,"type":305,"marks":1043},"Tuesday, March 3, 2026",[1044],{"type":571},{"type":388,"attrs":1046,"content":1048},{"level":1047,"textAlign":664},3,[1049,1056],{"text":1050,"type":305,"marks":1051},"Speakers",[1052,1055],{"type":1053,"attrs":1054},"textStyle",{"color":16},{"type":571},{"text":1057,"type":305,"marks":1058}," ",[1059],{"type":571},{"type":676,"content":1061},[1062,1069,1076],{"type":319,"content":1063},[1064],{"type":15,"attrs":1065,"content":1066},{"textAlign":53},[1067],{"text":1068,"type":305},"Jennifer Zelmer, President & CEO, Healthcare Excellence Canada ",{"type":319,"content":1070},[1071],{"type":15,"attrs":1072,"content":1073},{"textAlign":53},[1074],{"text":1075,"type":305},"Christina Krause, Chief Executive Officer of Health Quality BC and Adjunct Professor, School of Population & Public Health, Faculty of Medicine at the University of British Columbia",{"type":319,"content":1077},[1078],{"type":15,"attrs":1079,"content":1080},{"textAlign":53},[1081],{"text":1082,"type":305},"Brady Comeau, Senior Program Lead, Patient Safety, Equity and Engagement, Healthcare Excellence Canada",{"type":388,"attrs":1084,"content":1085},{"level":1047,"textAlign":664},[1086,1092],{"text":1087,"type":305,"marks":1088},"Host",[1089,1091],{"type":1053,"attrs":1090},{"color":16},{"type":571},{"text":1057,"type":305,"marks":1093},[1094],{"type":571},{"type":676,"content":1096},[1097],{"type":319,"content":1098},[1099],{"type":15,"attrs":1100,"content":1101},{"textAlign":53},[1102,1107],{"text":1103,"type":305,"marks":1104},"Jennifer Zelmer, President & CEO, Healthcare Excellence Canada",[1105],{"type":1053,"attrs":1106},{"color":16},{"text":1057,"type":305},{"type":388,"attrs":1109,"content":1110},{"level":1047,"textAlign":664},[1111,1117],{"text":1112,"type":305,"marks":1113},"Who should attend",[1114,1116],{"type":1053,"attrs":1115},{"color":16},{"type":571},{"text":1057,"type":305,"marks":1118},[1119],{"type":571},{"type":676,"content":1121},[1122,1133,1144,1155,1166,1177],{"type":319,"content":1123},[1124],{"type":15,"attrs":1125,"content":1126},{"textAlign":53},[1127,1132],{"text":1128,"type":305,"marks":1129},"Healthcare leaders and decision-makers ",[1130],{"type":1053,"attrs":1131},{"color":16},{"text":1057,"type":305},{"type":319,"content":1134},[1135],{"type":15,"attrs":1136,"content":1137},{"textAlign":53},[1138,1143],{"text":1139,"type":305,"marks":1140},"Policy developers in healthcare ",[1141],{"type":1053,"attrs":1142},{"color":16},{"text":1057,"type":305},{"type":319,"content":1145},[1146],{"type":15,"attrs":1147,"content":1148},{"textAlign":53},[1149,1154],{"text":1150,"type":305,"marks":1151},"Equity-focused healthcare organizations ",[1152],{"type":1053,"attrs":1153},{"color":16},{"text":1057,"type":305},{"type":319,"content":1156},[1157],{"type":15,"attrs":1158,"content":1159},{"textAlign":53},[1160,1165],{"text":1161,"type":305,"marks":1162},"Healthcare providers and practitioners  ",[1163],{"type":1053,"attrs":1164},{"color":16},{"text":1057,"type":305},{"type":319,"content":1167},[1168],{"type":15,"attrs":1169,"content":1170},{"textAlign":53},[1171,1176],{"text":1172,"type":305,"marks":1173},"Community advocates ",[1174],{"type":1053,"attrs":1175},{"color":16},{"text":1057,"type":305},{"type":319,"content":1178},[1179],{"type":15,"attrs":1180,"content":1181},{"textAlign":53},[1182,1187],{"text":1183,"type":305,"marks":1184},"Academics and researchers in health equity",[1185],{"type":1053,"attrs":1186},{"color":16},{"text":1057,"type":305},{"type":12,"content":1189},[1190],{"type":15},{"_uid":1192,"title":1193,"ctaLeft":1194,"ctaRight":1195,"component":719,"columnLeft":1201,"columnRight":1322},"15977264-68d6-4ae6-a4ef-595d92cc27e3","From Framework to Impact: Equity Oriented Care in Practice",[],[1196],{"_uid":1197,"link":1198,"label":1200,"component":1035},"e5c43062-2882-4237-9821-9c05ef3f0309",{"id":16,"url":1199,"target":477,"linktype":1033,"fieldtype":451,"cached_url":1199},"https://youtu.be/_Sg9RRMKCtw","Watch the recording ",{"type":12,"content":1202},[1203,1210,1217,1257,1264,1272,1279],{"type":15,"attrs":1204,"content":1205},{"textAlign":53},[1206],{"text":1207,"type":305,"marks":1208},"Wednesday, March 25, 2026",[1209],{"type":571},{"type":388,"attrs":1211,"content":1212},{"level":1047,"textAlign":664},[1213],{"text":1214,"type":305,"marks":1215},"Speakers ",[1216],{"type":571},{"type":676,"content":1218},[1219,1229,1236,1243,1250],{"type":319,"content":1220},[1221],{"type":15,"attrs":1222,"content":1223},{"textAlign":53},[1224],{"text":1225,"type":305,"marks":1226},"Prachi Khanna, Patient Partner",[1227],{"type":1053,"attrs":1228},{"color":16},{"type":319,"content":1230},[1231],{"type":15,"attrs":1232,"content":1233},{"textAlign":53},[1234],{"text":1235,"type":305},"Kimberly Quam, Community Engagement Specialist, Golden Health Care",{"type":319,"content":1237},[1238],{"type":15,"attrs":1239,"content":1240},{"textAlign":53},[1241],{"text":1242,"type":305},"Roslyn Compton, Associate Professor at the University of Saskatchewan and the Director of BetterLTC",{"type":319,"content":1244},[1245],{"type":15,"attrs":1246,"content":1247},{"textAlign":53},[1248],{"text":1249,"type":305},"Lindy Dowhaniuk, Director of Health Services, George’s House Palliative Care",{"type":319,"content":1251},[1252],{"type":15,"attrs":1253,"content":1254},{"textAlign":53},[1255],{"text":1256,"type":305},"Michelle Valiquette, Registered Social Worker, George’s House Palliative Care",{"type":388,"attrs":1258,"content":1259},{"level":1047,"textAlign":664},[1260],{"text":1261,"type":305,"marks":1262},"Host ",[1263],{"type":571},{"type":676,"content":1265},[1266],{"type":319,"content":1267},[1268],{"type":15,"attrs":1269,"content":1270},{"textAlign":53},[1271],{"text":1082,"type":305},{"type":388,"attrs":1273,"content":1274},{"level":1047,"textAlign":664},[1275],{"text":1276,"type":305,"marks":1277},"Who should attend ",[1278],{"type":571},{"type":676,"content":1280},[1281,1288,1295,1302,1309,1316],{"type":319,"content":1282},[1283],{"type":15,"attrs":1284,"content":1285},{"textAlign":53},[1286],{"text":1287,"type":305},"Healthcare leaders and decision-makers  ",{"type":319,"content":1289},[1290],{"type":15,"attrs":1291,"content":1292},{"textAlign":53},[1293],{"text":1294,"type":305},"Policy developers in healthcare  ",{"type":319,"content":1296},[1297],{"type":15,"attrs":1298,"content":1299},{"textAlign":53},[1300],{"text":1301,"type":305},"Equity-focused healthcare organizations  ",{"type":319,"content":1303},[1304],{"type":15,"attrs":1305,"content":1306},{"textAlign":53},[1307],{"text":1308,"type":305},"Healthcare providers and practitioners   ",{"type":319,"content":1310},[1311],{"type":15,"attrs":1312,"content":1313},{"textAlign":53},[1314],{"text":1315,"type":305},"Community advocates  ",{"type":319,"content":1317},[1318],{"type":15,"attrs":1319,"content":1320},{"textAlign":53},[1321],{"text":1183,"type":305},{"type":12,"content":1323},[1324],{"type":15},"Series: Introducing the HEC Health Equity Framework",{"type":12,"content":1327},[1328],{"type":15,"attrs":1329,"content":1330},{"textAlign":53},[1331],{"text":1332,"type":305},"Join us for a webinar series that explores the co-development of the HEC Health Equity Framework and how its eight actions can support health equity work and advance access to safe, high-quality care. The series will feature perspectives from health and social care partners, along with a patient partner speaker, highlighting what meaningful action toward equity can look like across roles and settings.",{"id":16,"_uid":1334,"items":1335,"title":1490,"component":775,"description":1491},"343e5ff2-6e0b-4bce-9f91-27de0afe11c9",[1336,1405],{"_uid":1337,"title":1338,"ctaLeft":1339,"ctaRight":1340,"component":719,"columnLeft":1345,"columnRight":1398},"680fbc8a-1964-4847-852f-310417f9e8fa","Introduction to Black Health and Disrupting Anti-Black Racism in Healthcare (Part 1)",[],[1341],{"_uid":1342,"link":1343,"label":1034,"component":1035},"0cdd2047-a368-41a3-8afc-21b397e4e1c8",{"id":16,"url":1344,"target":477,"linktype":1033,"fieldtype":451,"cached_url":1344},"https://youtu.be/6IxUHySba0E",{"type":12,"content":1346},[1347,1354,1360,1375,1382],{"type":15,"attrs":1348,"content":1349},{"textAlign":53},[1350],{"text":1351,"type":305,"marks":1352},"May 22, 2024",[1353],{"type":571},{"type":388,"attrs":1355,"content":1356},{"level":1047,"textAlign":664},[1357],{"text":1050,"type":305,"marks":1358},[1359],{"type":571},{"type":676,"content":1361},[1362],{"type":319,"content":1363},[1364],{"type":15,"attrs":1365,"content":1366},{"textAlign":53},[1367,1373],{"text":1368,"type":305,"marks":1369},"OmiSoore Dryden",[1370],{"type":413,"attrs":1371},{"href":1372,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://omisooredryden.com/?page_id=96",{"text":1374,"type":305},", Ph.D., James R. Johnston Chair in Black Canadian Studies, Professor, Faculty of Medicine, Dalhousie University; co-lead, co-founder of Black Health Education Collaborative (BHEC)",{"type":388,"attrs":1376,"content":1377},{"level":1047,"textAlign":664},[1378],{"text":1379,"type":305,"marks":1380},"Co-hosts",[1381],{"type":571},{"type":676,"content":1383},[1384,1391],{"type":319,"content":1385},[1386],{"type":15,"attrs":1387,"content":1388},{"textAlign":53},[1389],{"text":1390,"type":305},"Kent Loftsgard, Co-Chair, Healthcare Excellence Canada’s Equity, Diversity and Inclusion Virtual Learning Exchange",{"type":319,"content":1392},[1393],{"type":15,"attrs":1394,"content":1395},{"textAlign":53},[1396],{"text":1397,"type":305},"Brady Comeau, Senior Program Lead, Healthcare Excellence Canada",{"type":12,"content":1399},[1400],{"type":15,"attrs":1401,"content":1402},{"textAlign":53},[1403],{"text":1404,"type":305},"This session will introduce the importance of focusing on Black health through the exploration of the history of anti-Black racism in healthcare in Canada. Understanding privilege and critical allyship will connect with the profound impacts of anti-Black racism in healthcare systems. Topics that will be covered include the structural impacts of white supremacy and privilege, scientific racism, anti-Black racism in medicine and healthcare, and Black health equity in the workforce.",{"_uid":1406,"title":1407,"ctaLeft":1408,"ctaRight":1409,"component":719,"columnLeft":1414,"columnRight":1475},"2ef288d7-7005-4745-8316-02fc93a4b34b","Approaches and Theories to Understanding Black Health and Systemic Anti-Black Racism (Part 2)",[],[1410],{"_uid":1411,"link":1412,"label":1034,"component":1035},"91863b27-c6c8-4c11-8a8a-7ab238b7e7f7",{"id":16,"url":1413,"target":477,"linktype":1033,"fieldtype":451,"cached_url":1413},"https://youtu.be/ouX8-tVTowk",{"type":12,"content":1415},[1416,1423,1429,1455,1461],{"type":15,"attrs":1417,"content":1418},{"textAlign":664},[1419],{"text":1420,"type":305,"marks":1421},"June 19, 2024",[1422],{"type":571},{"type":388,"attrs":1424,"content":1425},{"level":1047,"textAlign":664},[1426],{"text":1050,"type":305,"marks":1427},[1428],{"type":571},{"type":676,"content":1430},[1431,1444],{"type":319,"content":1432},[1433],{"type":15,"attrs":1434,"content":1435},{"textAlign":53},[1436,1442],{"text":1437,"type":305,"marks":1438},"Sume Ndumbe-Eyoh",[1439],{"type":413,"attrs":1440},{"href":1441,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.bhec.ca/staff",{"text":1443,"type":305},", Executive Director of the Black Health Education Collaborative, Assistant Professor in the Clinical Public Health Division, Dalla Lana School of Public Health, University of Toronto",{"type":319,"content":1445},[1446],{"type":15,"attrs":1447,"content":1448},{"textAlign":53},[1449,1453],{"text":1368,"type":305,"marks":1450},[1451],{"type":413,"attrs":1452},{"href":1372,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},{"text":1454,"type":305},", D., James R. Johnston Chair in Black Canadian Studies, Professor, Faculty of Medicine, Dalhousie University; co-lead, co-founder of Black Health Education Collaborative (BHEC)",{"type":388,"attrs":1456,"content":1457},{"level":1047,"textAlign":664},[1458],{"text":1379,"type":305,"marks":1459},[1460],{"type":571},{"type":676,"content":1462},[1463,1469],{"type":319,"content":1464},[1465],{"type":15,"attrs":1466,"content":1467},{"textAlign":53},[1468],{"text":1390,"type":305},{"type":319,"content":1470},[1471],{"type":15,"attrs":1472,"content":1473},{"textAlign":53},[1474],{"text":1397,"type":305},{"type":12,"content":1476},[1477],{"type":15,"attrs":1478,"content":1479},{"textAlign":53},[1480,1482,1488],{"text":1481,"type":305},"In this second session, participants will delve into the application of critical race theory related to the structural and social determinants of Black health, including discussions on race-based data collection and an introduction to the ",{"text":1483,"type":305,"marks":1484},"Black Health Primer",[1485],{"type":413,"attrs":1486},{"href":1487,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.bhec.ca/bhp",{"text":1489,"type":305}," developed by the Black Health Education Collaborative.","Series: Understanding systems of inequity that impact access to safe and high-quality healthcare for Black people",{"type":12,"content":1492},[1493],{"type":15,"attrs":1494,"content":1495},{"textAlign":53},[1496],{"text":1497,"type":305},"These sessions explore critical race theory, intersectionality, and anti-oppressive practices focusing on Black peoples’ health and anti-Black racism.",{"id":16,"_uid":1499,"items":1500,"title":1941,"component":775,"description":1942},"620f26d4-1854-4942-9684-5c3b04f3952e",[1501,1614,1746,1855],{"_uid":1502,"title":1503,"ctaLeft":1504,"ctaRight":1505,"component":719,"columnLeft":1510,"columnRight":1555},"bea6d14b-6147-47f1-b5e5-ad7278f1f370","Deepening Our Understanding of Anti-Oppressive Practice and Peacemaking",[],[1506],{"_uid":1507,"link":1508,"label":1034,"component":1035},"73958e43-b02c-40de-bbf6-179431ea6b5b",{"id":16,"url":1509,"target":477,"linktype":1033,"fieldtype":451,"cached_url":1509},"https://youtu.be/JG7Tqsbod00",{"type":12,"content":1511},[1512,1518,1534,1540],{"type":388,"attrs":1513,"content":1514},{"level":1047,"textAlign":53},[1515],{"text":1050,"type":305,"marks":1516},[1517],{"type":571},{"type":676,"content":1519},[1520,1527],{"type":319,"content":1521},[1522],{"type":15,"attrs":1523,"content":1524},{"textAlign":53},[1525],{"text":1526,"type":305},"Ed Connors, PhD, C. Psych.",{"type":319,"content":1528},[1529],{"type":15,"attrs":1530,"content":1531},{"textAlign":53},[1532],{"text":1533,"type":305},"Stephanie Nixon, PhD, PT",{"type":388,"attrs":1535,"content":1536},{"level":1047,"textAlign":53},[1537],{"text":1379,"type":305,"marks":1538},[1539],{"type":571},{"type":676,"content":1541},[1542,1548],{"type":319,"content":1543},[1544],{"type":15,"attrs":1545,"content":1546},{"textAlign":53},[1547],{"text":1397,"type":305},{"type":319,"content":1549},[1550],{"type":15,"attrs":1551,"content":1552},{"textAlign":53},[1553],{"text":1554,"type":305},"Carol Fancott, Director, Patient Safety, Equity, & Engagement, Healthcare Excellence Canada",{"type":12,"content":1556},[1557,1569,1589,1594,1599,1604,1609],{"type":15,"attrs":1558,"content":1559},{"textAlign":53},[1560,1562,1567],{"text":1561,"type":305},"Building on our ",{"text":1563,"type":305,"marks":1564},"Exploring Anti-Oppression Practices and Unconscious Bias in Our Work",[1565],{"type":1566},"italic",{"text":1568,"type":305}," series, we’ll nurture new habits of mind to inform action.",{"type":15,"attrs":1570,"content":1571},{"textAlign":664},[1572,1574,1578,1580,1587],{"text":1573,"type":305},"Participants will reason through strategies to foster equity and inclusion in healthcare through anti-oppression practices and peacemaking. We will draw on the lessons within the ",{"text":1575,"type":305,"marks":1576},"Two-Row Wampum Belt Treaty",[1577],{"type":1566},{"text":1579,"type":305}," and ",{"text":1581,"type":305,"marks":1582},"the Coin Model of Privilege and Critical Allyship",[1583,1586],{"type":413,"attrs":1584},{"href":1585,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://bmcpublichealth.biomedcentral.com/articles/10.1186/s12889-019-7884-9",{"type":1566},{"text":1588,"type":305}," to make sense of and strategize on common challenges in equity, diversity and inclusion work.",{"type":15,"attrs":1590,"content":1591},{"textAlign":664},[1592],{"text":1593,"type":305},"Healthcare Excellence Canada (HEC) would like to thank Dr. Ed Connors (Mohawk) for providing a Thanksgiving address as part of Deepening Our Understanding of Anti-Oppressive Practice and Peacemaking. HEC recognizes that Traditional and Indigenous Knowledge is different than Western Knowledge. “Traditional Knowledge” refers to the knowledge systems, know-how, creations, innovations, skills, practices, stories and other cultural expressions generally regarded as pertaining to First Nations, the Inuit, the Métis and/or their members (Traditional Knowledge Holder) which have been developed, sustained and passed on from generation to generation of First Nation, Inuit, or Métis members and their ancestors.",{"type":15,"attrs":1595,"content":1596},{"textAlign":53},[1597],{"text":1598,"type":305},"In order to honour and respect Traditional Knowledge we ask that you seek permission before sharing this knowledge with others. Please contact Ed Connors (econnors0507@gmail.com) if you wish to learn about this version of the Thanksgiving Address/Prayer of Gratitude in order to share it with others. Please do not share this knowledge with others without first doing so.",{"type":388,"attrs":1600,"content":1601},{"level":1047,"textAlign":53},[1602],{"text":1603,"type":305},"About the speakers",{"type":15,"attrs":1605,"content":1606},{"textAlign":53},[1607],{"text":1608,"type":305},"Ed Connors is of Mohawk (from Kahnawake Mohawk Territory) and Irish ancestry. He is a psychologist who has worked with First Nations communities across Canada since 1982 in both urban and rural centres. Dr. Connors' most recent work has involved development of Indigenous Life Promotion projects, including Feather Carriers Leadership for Life Promotion. While developing the above services, Dr. Connors has worked with Elders and apprenticed in traditional First Nations approaches to healing. Today his practice incorporates traditional knowledge about healing while also employing his training as a psychologist. His work has also included consultation and community training to assist with Peacemaking, Reconciliation and Anti-oppression.",{"type":15,"attrs":1610,"content":1611},{"textAlign":53},[1612],{"text":1613,"type":305},"Stephanie Nixon is Vice-Dean (Faculty of Health Sciences) and Director (School of Rehabilitation Therapy) at Queen’s University. Stephanie is a straight, white, middle class, able-bodied, cisgender, settler woman who tries to understand the pervasive effects of privilege. She explores how systems of oppression shape health care, research and education, and the role of people in positions of unearned advantage in disrupting these harmful patterns.",{"_uid":1615,"title":1616,"ctaLeft":1617,"ctaRight":1618,"component":719,"columnLeft":1623,"columnRight":1688},"8eb44c73-6fd6-4626-a7aa-8bdf9e62c02f","Opening ourselves: Understanding unconscious bias and its role in practice",[],[1619],{"_uid":1620,"link":1621,"label":1034,"component":1035},"c7604a85-f729-432e-8a95-282b80a3d4c4",{"id":16,"url":1622,"target":477,"linktype":1033,"fieldtype":451,"cached_url":1622},"https://youtu.be/_wmqrMoxToI",{"type":12,"content":1624},[1625,1632,1638,1666,1672],{"type":15,"attrs":1626,"content":1627},{"textAlign":53},[1628],{"text":1629,"type":305,"marks":1630},"March 23, 2022",[1631],{"type":571},{"type":388,"attrs":1633,"content":1634},{"level":1047,"textAlign":53},[1635],{"text":1050,"type":305,"marks":1636},[1637],{"type":571},{"type":676,"content":1639},[1640,1647,1654],{"type":319,"content":1641},[1642],{"type":15,"attrs":1643,"content":1644},{"textAlign":664},[1645],{"text":1646,"type":305},"Colleen Schneider, Provincial Lead, Public, Patient, Family Engagement, Shared Health Manitoba",{"type":319,"content":1648},[1649],{"type":15,"attrs":1650,"content":1651},{"textAlign":664},[1652],{"text":1653,"type":305},"Patricia Bocangel, MSc, MEd (She/her), Program Lead – Underserved Populations Program, Professional Development Lead – Community Oncology Program, CancerCare Manitoba",{"type":319,"content":1655},[1656],{"type":15,"attrs":1657,"content":1658},{"textAlign":664},[1659,1661],{"text":1660,"type":305},"Sem Perez, Aquatic Science Technician, Fisheries and Oceans Canada",{"text":1057,"type":305,"marks":1662},[1663],{"type":1053,"attrs":1664},{"color":1665},"#575757",{"type":388,"attrs":1667,"content":1668},{"level":1047,"textAlign":664},[1669],{"text":1379,"type":305,"marks":1670},[1671],{"type":571},{"type":676,"content":1673},[1674,1681],{"type":319,"content":1675},[1676],{"type":15,"attrs":1677,"content":1678},{"textAlign":664},[1679],{"text":1680,"type":305},"Maria Judd, Vice-President, Strategic Initiatives & Engagement, Healthcare Excellence Canada",{"type":319,"content":1682},[1683],{"type":15,"attrs":1684,"content":1685},{"textAlign":664},[1686],{"text":1687,"type":305},"Denise McCuaig, Métis Elder/Indigenous Coach",{"type":12,"content":1689},[1690,1695,1700,1707],{"type":15,"attrs":1691,"content":1692},{"textAlign":53},[1693],{"text":1694,"type":305},"Building on previous sessions that explore anti-oppression frameworks, this session looks more deeply at the impact of unconscious bias within a healthcare environment. Participants will learn about trauma-informed, relationship-based approaches to patient engagement that have helped build trust, promote safety and foster inclusion within a health region.",{"type":15,"attrs":1696,"content":1697},{"textAlign":664},[1698],{"text":1699,"type":305},"As part of creating a meaningful learning experience, participants will be invited to complete pre-work associated with each session, such as reviewing short videos or doing personal reflection. This will be emailed to participants in advance of the session.",{"type":388,"attrs":1701,"content":1702},{"level":1047,"textAlign":664},[1703],{"text":1704,"type":305,"marks":1705},"Key resources (currently in English only):",[1706],{"type":571},{"type":676,"content":1708},[1709,1721,1734],{"type":319,"content":1710},[1711],{"type":15,"attrs":1712,"content":1713},{"textAlign":53},[1714,1720],{"text":1715,"type":305,"marks":1716},"Working in good ways | University of Manitoba (umanitoba.ca)",[1717],{"type":413,"attrs":1718},{"href":1719,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://umanitoba.ca/community-engaged-learning/working-in-good-ways",{"text":1057,"type":305},{"type":319,"content":1722},[1723],{"type":15,"attrs":1724,"content":1725},{"textAlign":53},[1726,1732],{"text":1727,"type":305,"marks":1728},"Beyond Inclusion: Equity in Public Engagement",[1729],{"type":413,"attrs":1730},{"href":1731,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.sfu.ca/content/dam/sfu/dialogue/ImagesAndFiles/ProgramsPage/EDI/BeyondInclusion/Beyond%20Inclusion%20-%20Equity%20in%20Public%20Engagement.pdf",{"text":1733,"type":305},"  ",{"type":319,"content":1735},[1736],{"type":15,"attrs":1737,"content":1738},{"textAlign":53},[1739,1745],{"text":1740,"type":305,"marks":1741},"Valuing All Voices: refining a trauma-informed, intersectional and critical reflexive framework for patient engagement in health research using a qualitative descriptive approach",[1742],{"type":413,"attrs":1743},{"href":1744,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://researchinvolvement.biomedcentral.com/articles/10.1186/s40900-020-00217-2",{"text":1733,"type":305},{"_uid":1747,"title":1748,"ctaLeft":1749,"ctaRight":1750,"component":719,"columnLeft":1755,"columnRight":1806},"0c72e902-eb49-49b8-a6be-f0cc8f322385","Opening ourselves: An introduction to anti-oppression practices and frameworks (part 1)",[],[1751],{"_uid":1752,"link":1753,"label":1034,"component":1035},"0046c8d1-01e6-47c7-9d0c-a34096bac81e",{"id":16,"url":1754,"target":477,"linktype":1033,"fieldtype":451,"cached_url":1754},"https://www.youtube.com/watch?v=kwQ4xR2Cbyk",{"type":12,"content":1756},[1757,1764,1770,1786,1792],{"type":15,"attrs":1758,"content":1759},{"textAlign":53},[1760],{"text":1761,"type":305,"marks":1762},"January 13, 2022",[1763],{"type":571},{"type":388,"attrs":1765,"content":1766},{"level":1047,"textAlign":53},[1767],{"text":1050,"type":305,"marks":1768},[1769],{"type":571},{"type":676,"content":1771},[1772,1779],{"type":319,"content":1773},[1774],{"type":15,"attrs":1775,"content":1776},{"textAlign":53},[1777],{"text":1778,"type":305},"Ed Connors, PhD, C.Psych.",{"type":319,"content":1780},[1781],{"type":15,"attrs":1782,"content":1783},{"textAlign":53},[1784],{"text":1785,"type":305},"Stephanie Nixon, BA, BHSc, MSc, PhD",{"type":388,"attrs":1787,"content":1788},{"level":1047,"textAlign":53},[1789],{"text":1379,"type":305,"marks":1790},[1791],{"type":571},{"type":676,"content":1793},[1794,1800],{"type":319,"content":1795},[1796],{"type":15,"attrs":1797,"content":1798},{"textAlign":53},[1799],{"text":1680,"type":305},{"type":319,"content":1801},[1802],{"type":15,"attrs":1803,"content":1804},{"textAlign":53},[1805],{"text":1687,"type":305},{"type":12,"content":1807},[1808,1820,1825,1838,1845,1850],{"type":15,"attrs":1809,"content":1810},{"textAlign":53},[1811,1813,1818],{"text":1812,"type":305},"This session (part 1 of 2) introduces participants to the ",{"text":1814,"type":305,"marks":1815},"Coin Model of Privilege",[1816],{"type":413,"attrs":1817},{"href":1585,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},{"text":1819,"type":305},", Critical Allyship and other approaches to anti-oppressive practice. These frameworks help deepen our understanding of the impact of unearned advantage and disadvantage in different contexts. Participants will reflect on their relationship with different systems of oppression, and ways to foster equity and inclusion in their patient engagement work and the healthcare system more broadly.",{"type":15,"attrs":1821,"content":1822},{"textAlign":53},[1823],{"text":1824,"type":305},"Healthcare Excellence Canada would like to thank Dr. Ed Connors (Mohawk) for providing a Thanksgiving address as part of Opening Ourselves: An introduction to anti-oppression practices and frameworks (part 1). Healthcare Excellence Canada recognizes that Traditional and Indigenous Knowledge is different than Western Knowledge. “Traditional Knowledge” refers to the knowledge systems, know-how, creations, innovations, skills, practices, stories and other cultural expressions generally regarded as pertaining to First Nations, the Inuit, the Métis and/or their members (Traditional Knowledge Holder) which have been developed, sustained and passed on from generation to generation of First Nation, Inuit, or Métis members and their ancestors.",{"type":15,"attrs":1826,"content":1827},{"textAlign":53},[1828,1830,1836],{"text":1829,"type":305},"In order to honour and respect Traditional Knowledge we ask that you seek permission before sharing this knowledge with others. Please contact Ed Connors (",{"text":1831,"type":305,"marks":1832},"econnors0507@gmail.com",[1833],{"type":413,"attrs":1834},{"href":1835,"uuid":53,"anchor":53,"custom":53,"target":53,"linktype":1033},"mailto:econnors0507@gmail.com",{"text":1837,"type":305},") if you wish to learn about this version of the Thanksgiving Address/Prayer of Gratitude in order to share it with others. Please do not share this knowledge with others without first doing so.",{"type":388,"attrs":1839,"content":1840},{"level":1047,"textAlign":53},[1841],{"text":1842,"type":305,"marks":1843},"About the Speakers",[1844],{"type":571},{"type":15,"attrs":1846,"content":1847},{"textAlign":53},[1848],{"text":1849,"type":305},"Ed Connors is of Mohawk (from Kahnawake Mohawk Territory) and Irish ancestry. He is a psychologist who has worked with First Nations communities across Canada since 1982 in both urban and rural centres. His work over this time has included Clinical Director for an Infant Mental Health Centre in the city of Regina and Director for the Sacred Circle, a Suicide Prevention Program developed to serve First Nations communities in Northwestern Ontario. Ed’s most recent work has involved development of Indigenous Life Promotion projects, including Feather Carriers Leadership for Life Promotion. While developing this service, Ed worked with Elders and apprenticed in traditional First Nations approaches to healing. Today his practice incorporates traditional knowledge about healing while also employing his training as a psychologist. His current work includes consultation and community training to assist First Nations in the development of Restorative Justice programs.",{"type":15,"attrs":1851,"content":1852},{"textAlign":53},[1853],{"text":1854,"type":305},"Stephanie Nixon is a Full Professor in the Department of Physical Therapy and Dalla Lana School of Public Health at the University of Toronto. She completed her PhD in Public Health in 2006 at the University of Toronto, and a post-doc at the University of KwaZulu-Natal in South Africa in 2008. Stephanie is a straight, white, middle class, able-bodied, cisgender, settler woman who tries to understand the pervasive effects of privilege. Stephanie developed the Coin Model of Privilege and Critical Allyship as a way to translate core ideas about anti-oppression and anti-racism to people in positions of unearned advantage. She has conducted workshops on the Coin Model with more than 100 groups including universities, hospitals, community-based organizations, and professional associations across Canada and internationally.",{"_uid":1856,"title":1857,"ctaLeft":1858,"ctaRight":1859,"component":719,"columnLeft":1864,"columnRight":1913},"1a84c993-1825-464d-9be0-12a68511fe9f","Opening ourselves: An introduction to anti-oppression practices and frameworks (part 2)",[],[1860],{"_uid":1861,"link":1862,"label":1034,"component":1035},"dd18ec86-dacd-4ba6-b496-d2e1a226089c",{"id":16,"url":1863,"target":477,"linktype":1033,"fieldtype":451,"cached_url":1863},"https://www.youtube.com/watch?v=Ki-NcunzviQ",{"type":12,"content":1865},[1866,1873,1879,1893,1899],{"type":15,"attrs":1867,"content":1868},{"textAlign":53},[1869],{"text":1870,"type":305,"marks":1871},"February 3, 2022",[1872],{"type":571},{"type":388,"attrs":1874,"content":1875},{"level":1047,"textAlign":53},[1876],{"text":1050,"type":305,"marks":1877},[1878],{"type":571},{"type":676,"content":1880},[1881,1887],{"type":319,"content":1882},[1883],{"type":15,"attrs":1884,"content":1885},{"textAlign":53},[1886],{"text":1778,"type":305},{"type":319,"content":1888},[1889],{"type":15,"attrs":1890,"content":1891},{"textAlign":53},[1892],{"text":1785,"type":305},{"type":388,"attrs":1894,"content":1895},{"level":1047,"textAlign":53},[1896],{"text":1379,"type":305,"marks":1897},[1898],{"type":571},{"type":676,"content":1900},[1901,1907],{"type":319,"content":1902},[1903],{"type":15,"attrs":1904,"content":1905},{"textAlign":53},[1906],{"text":1680,"type":305},{"type":319,"content":1908},[1909],{"type":15,"attrs":1910,"content":1911},{"textAlign":53},[1912],{"text":1687,"type":305},{"type":12,"content":1914},[1915,1927,1933,1937],{"type":15,"attrs":1916,"content":1917},{"textAlign":53},[1918,1920,1925],{"text":1919,"type":305},"This session (part 2 of 2) will build on the concepts introduced in the first session. Through engaging and reflective activities, participants will apply the ",{"text":1814,"type":305,"marks":1921},[1922],{"type":413,"attrs":1923},{"href":1585,"uuid":53,"anchor":53,"custom":1924,"target":477,"linktype":1033},{},{"text":1926,"type":305}," to develop a practice of critical allyship based on an understanding of the impact of their actions on those who have historically been marginalized. Participants will be supported to build capacity for change at the individual, institutional and systemic level.",{"type":388,"attrs":1928,"content":1929},{"level":1047,"textAlign":53},[1930],{"text":1842,"type":305,"marks":1931},[1932],{"type":571},{"type":15,"attrs":1934,"content":1935},{"textAlign":53},[1936],{"text":1849,"type":305},{"type":15,"attrs":1938,"content":1939},{"textAlign":53},[1940],{"text":1854,"type":305},"Series: Exploring Anti-Oppression Practices and Unconscious Bias in Our Work",{"type":12,"content":1943},[1944],{"type":15,"attrs":1945,"content":1946},{"textAlign":664},[1947],{"text":1948,"type":305},"These sessions lay the foundation for taking an anti-oppression approach to equity, diversity and inclusion.",{"id":16,"_uid":1950,"items":1951,"title":2266,"component":775,"description":2267},"d6f70a1b-7615-4717-94e4-dc41f51d8821",[1952,2088],{"_uid":1953,"title":1954,"ctaLeft":1955,"ctaRight":1956,"component":719,"columnLeft":1961,"columnRight":2003},"d029ebca-7d25-4250-bf51-876dfa9d3b7f","Trauma and Resiliency Informed Practice in Action",[],[1957],{"_uid":1958,"link":1959,"label":1034,"component":1035},"706e4866-ccdc-4ad7-9160-adf92a718a27",{"id":16,"url":1960,"target":477,"linktype":1033,"fieldtype":451,"cached_url":1960},"https://youtu.be/3oZ1SOCa-cg",{"type":12,"content":1962},[1963,1970,1976,1992,1998],{"type":15,"attrs":1964,"content":1965},{"textAlign":664},[1966],{"text":1967,"type":305,"marks":1968},"March 7, 2023",[1969],{"type":571},{"type":388,"attrs":1971,"content":1972},{"level":1047,"textAlign":664},[1973],{"text":1050,"type":305,"marks":1974},[1975],{"type":571},{"type":676,"content":1977},[1978,1985],{"type":319,"content":1979},[1980],{"type":15,"attrs":1981,"content":1982},{"textAlign":53},[1983],{"text":1984,"type":305},"Beverley Pomeroy (she/they), Patient Public Engagement Specialist, Patient-Oriented Researcher",{"type":319,"content":1986},[1987],{"type":15,"attrs":1988,"content":1989},{"textAlign":53},[1990],{"text":1991,"type":305},"Marika Sandrelli (she/her/hers), Knowledge Exchange Leader, Mental Health & Substance Use (MHSU) Services, Fraser Health",{"type":388,"attrs":1993,"content":1994},{"level":1047,"textAlign":664},[1995],{"text":1087,"type":305,"marks":1996},[1997],{"type":571},{"type":15,"attrs":1999,"content":2000},{"textAlign":664},[2001],{"text":2002,"type":305},"Denise McCuaig, Métis Elder/Indigenous Coach ",{"type":12,"content":2004},[2005,2012,2025,2049,2056],{"type":388,"attrs":2006,"content":2007},{"level":1047,"textAlign":664},[2008],{"text":2009,"type":305,"marks":2010},"Learnings",[2011],{"type":571},{"type":15,"attrs":2013,"content":2014},{"textAlign":664},[2015,2017,2023],{"text":2016,"type":305},"This webinar featured a practice change story of how the ",{"text":2018,"type":305,"marks":2019},"Fraser Health Authority",[2020],{"type":413,"attrs":2021},{"href":2022,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.fraserhealth.ca/",{"text":2024,"type":305}," developed and implemented Trauma and Resiliency Informed approaches (TRIP program) at the individual, team, organizational and systems levels. Here are some of the key learnings shared by the speakers:   ",{"type":314,"attrs":2026,"content":2027},{"order":316},[2028,2035,2042],{"type":319,"content":2029},[2030],{"type":15,"attrs":2031,"content":2032},{"textAlign":53},[2033],{"text":2034,"type":305},"Healthcare is a trauma-organized system. Healthcare is a living system, and its organization can be affected by chronic and repetitive stress. An effect is health and social care organizations tend to have problems that parallel or mirror the problems of their clients.",{"type":319,"content":2036},[2037],{"type":15,"attrs":2038,"content":2039},{"textAlign":53},[2040],{"text":2041,"type":305},"High levels of occupational stress can lead to poorer quality of care. If we do not acknowledge and address this trauma, we risk creating relationships and environments where people may be retraumatized – creating further barriers to working together to improve health outcomes. ",{"type":319,"content":2043},[2044],{"type":15,"attrs":2045,"content":2046},{"textAlign":53},[2047],{"text":2048,"type":305},"An evaluation of the TRIP program showed promising findings. Stigma and compassion fatigue were reduced after the workshop and continued to be reduced three months later. Resiliency and self-compassion increased.  ",{"type":388,"attrs":2050,"content":2051},{"level":1047,"textAlign":664},[2052],{"text":2053,"type":305,"marks":2054},"Resources ",[2055],{"type":571},{"type":676,"content":2057},[2058,2073],{"type":319,"content":2059},[2060],{"type":15,"attrs":2061,"content":2062},{"textAlign":53},[2063,2065,2071],{"text":2064,"type":305},"Webpage: ",{"text":2066,"type":305,"marks":2067},"Engaging staff using a trauma and resilience informed approach for an evaluation of the COVID-19 response.",[2068],{"type":413,"attrs":2069},{"href":2070,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.fraserhealth.ca/employees/research-and-evaluation/research-news-and-highlights/engaging-staff-using-a-trauma-and-resilience-informed-approach-for-an-evaluation#.ZAntdRXMKUk",{"text":2072,"type":305}," (Fraser Health) ",{"type":319,"content":2074},[2075],{"type":15,"attrs":2076,"content":2077},{"textAlign":53},[2078,2080,2086],{"text":2079,"type":305},"Journal article: ",{"text":2081,"type":305,"marks":2082},"How a shared humanity model can improve provider well-being and client care: An evaluation of Fraser Health’s Trauma and Resiliency Informed Practice (TRIP) training program.",[2083],{"type":413,"attrs":2084},{"href":2085,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://journals.sagepub.com/doi/full/10.1177/0840470420970594",{"text":2087,"type":305}," (Knaak S, Sandrelli M, Patten S., SAGE Journals) ",{"_uid":2089,"title":2090,"ctaLeft":2091,"ctaRight":2092,"component":719,"columnLeft":2097,"columnRight":2171},"7de5e130-7cab-4176-b750-473c0debfa50","Understanding Trauma-Informed Practice and Engagement",[],[2093],{"_uid":2094,"link":2095,"label":1034,"component":1035},"8bc1b8ea-48df-4437-897b-90bd19f5fc3c",{"id":16,"url":2096,"target":477,"linktype":1033,"fieldtype":451,"cached_url":2096},"https://youtu.be/CIpgbxDwRxE",{"type":12,"content":2098},[2099,2106,2112,2149,2156],{"type":15,"attrs":2100,"content":2101},{"textAlign":664},[2102],{"text":2103,"type":305,"marks":2104},"February 7, 2023",[2105],{"type":571},{"type":388,"attrs":2107,"content":2108},{"level":1047,"textAlign":664},[2109],{"text":1214,"type":305,"marks":2110},[2111],{"type":571},{"type":676,"content":2113},[2114,2121,2128,2135,2142],{"type":319,"content":2115},[2116],{"type":15,"attrs":2117,"content":2118},{"textAlign":53},[2119],{"text":2120,"type":305},"Claire Snyman, (she/her), CMA Patient Voice ",{"type":319,"content":2122},[2123],{"type":15,"attrs":2124,"content":2125},{"textAlign":53},[2126],{"text":2127,"type":305},"Carolyn Shimmin (she/her), George & Fay Yee Centre for Healthcare Innovation ",{"type":319,"content":2129},[2130],{"type":15,"attrs":2131,"content":2132},{"textAlign":53},[2133],{"text":2134,"type":305},"Jake Starratt-Farr (he/they), CMA Patient Voice             ",{"type":319,"content":2136},[2137],{"type":15,"attrs":2138,"content":2139},{"textAlign":53},[2140],{"text":2141,"type":305},"Sudi Barre (she/her), CMA Patient Voice                        ",{"type":319,"content":2143},[2144],{"type":15,"attrs":2145,"content":2146},{"textAlign":53},[2147],{"text":2148,"type":305},"Tammy White Quills-Knife (she/her), CMA Patient Voice ",{"type":388,"attrs":2150,"content":2151},{"level":1047,"textAlign":664},[2152],{"text":2153,"type":305,"marks":2154},"Co-Hosts ",[2155],{"type":571},{"type":676,"content":2157},[2158,2164],{"type":319,"content":2159},[2160],{"type":15,"attrs":2161,"content":2162},{"textAlign":53},[2163],{"text":2002,"type":305},{"type":319,"content":2165},[2166],{"type":15,"attrs":2167,"content":2168},{"textAlign":53},[2169],{"text":2170,"type":305},"Carol Fancott, Director, Patient Engagement & Partnerships, HEC",{"type":12,"content":2172},[2173,2180,2185,2208,2214],{"type":388,"attrs":2174,"content":2175},{"level":1047,"textAlign":664},[2176],{"text":2177,"type":305,"marks":2178},"Learnings ",[2179],{"type":571},{"type":15,"attrs":2181,"content":2182},{"textAlign":664},[2183],{"text":2184,"type":305},"This webinar featured speakers with lived experience of receiving, providing and leading care. This virtual learning event focused on: ",{"type":676,"content":2186},[2187,2194,2201],{"type":319,"content":2188},[2189],{"type":15,"attrs":2190,"content":2191},{"textAlign":53},[2192],{"text":2193,"type":305},"How structures of inequity, privilege and oppression amplify and re-create trauma by prioritizing the needs of specific groups (i.e. white, able-bodied, cis-gender, non-Indigenous).   ",{"type":319,"content":2195},[2196],{"type":15,"attrs":2197,"content":2198},{"textAlign":53},[2199],{"text":2200,"type":305},"Intergenerational and historical trauma and its effects in the context of engaging with those with lived experience of the health system. ",{"type":319,"content":2202},[2203],{"type":15,"attrs":2204,"content":2205},{"textAlign":53},[2206],{"text":2207,"type":305},"The role of the healthcare system in inducing or perpetuating trauma among those who have past experiences of trauma. ",{"type":388,"attrs":2209,"content":2210},{"level":1047,"textAlign":664},[2211],{"text":2053,"type":305,"marks":2212},[2213],{"type":571},{"type":676,"content":2215},[2216,2230,2245,2259],{"type":319,"content":2217},[2218],{"type":15,"attrs":2219,"content":2220},{"textAlign":53},[2221,2223,2228],{"text":2222,"type":305},"Article: ",{"text":2224,"type":305,"marks":2225},"The coin model of privilege and critical allyship",[2226],{"type":413,"attrs":2227},{"href":1585,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},{"text":2229,"type":305}," (Stephanie A. Nixon, BMC Public Health) ",{"type":319,"content":2231},[2232],{"type":15,"attrs":2233,"content":2234},{"textAlign":53},[2235,2237,2243],{"text":2236,"type":305},"PDF: ",{"text":2238,"type":305,"marks":2239},"CMA Patient Voice Guide: Trauma Informed Engagement & Resources",[2240],{"type":413,"attrs":2241},{"href":2242,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.cma.ca/sites/default/files/Trauma%20Informed%20Engagement_EN.pdf",{"text":2244,"type":305}," (CMA) ",{"type":319,"content":2246},[2247],{"type":15,"attrs":2248,"content":2249},{"textAlign":53},[2250,2251,2257],{"text":2064,"type":305},{"text":2252,"type":305,"marks":2253},"The First Nations Principles of OCAP",[2254],{"type":413,"attrs":2255},{"href":2256,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://fnigc.ca/ocap-training/",{"text":2258,"type":305}," (FNIGC/CGIPN) ",{"type":319,"content":2260},[2261],{"type":15,"attrs":2262,"content":2263},{"textAlign":53},[2264],{"text":2265,"type":305},"Book: Have You Filled a Bucket Today? (Carol McCloud) ","Series: Promoting Health Equity Through Trauma-Informed Practice and Engagement",{"type":12,"content":2268},[2269],{"type":15,"attrs":2270,"content":2271},{"textAlign":53},[2272],{"text":2273,"type":305},"These sessions examine practical approaches to trauma-informed practice and engagement and instructive case studies to help participants build their capacity to promote health equity.",{"id":16,"_uid":2275,"items":2276,"title":2595,"component":775,"description":2596},"e38f6ed4-15ee-4ad8-9bfd-ea17c310326e",[2277,2420],{"_uid":2278,"title":2279,"ctaLeft":2280,"ctaRight":2281,"component":719,"columnLeft":2286,"columnRight":2355},"fa7b8ba1-f6ce-4470-a318-415a1bf880c9","Stories from the field: Inclusive Engagement",[],[2282],{"_uid":2283,"link":2284,"label":1034,"component":1035},"772253be-3867-489a-8a59-30485bf85aaf",{"id":16,"url":2285,"target":477,"linktype":1033,"fieldtype":451,"cached_url":2285},"https://youtu.be/iD0ZYwBg1xs",{"type":12,"content":2287},[2288,2295,2301,2331,2339],{"type":15,"attrs":2289,"content":2290},{"textAlign":664},[2291],{"text":2292,"type":305,"marks":2293},"May 2, 2023",[2294],{"type":571},{"type":388,"attrs":2296,"content":2297},{"level":1047,"textAlign":664},[2298],{"text":1050,"type":305,"marks":2299},[2300],{"type":571},{"type":676,"content":2302},[2303,2310,2317,2324],{"type":319,"content":2304},[2305],{"type":15,"attrs":2306,"content":2307},{"textAlign":53},[2308],{"text":2309,"type":305},"Katie Mai (she/her), Senior Leader, Patient Experience and Community Engagement, BC Mental Health and Substance Use Services ",{"type":319,"content":2311},[2312],{"type":15,"attrs":2313,"content":2314},{"textAlign":53},[2315],{"text":2316,"type":305},"Laura “LT” Todd, Patient Partner, BC Mental Health and Substance Use Services",{"type":319,"content":2318},[2319],{"type":15,"attrs":2320,"content":2321},{"textAlign":53},[2322],{"text":2323,"type":305},"Ambreen Sayani, Scientist, Women’s College Research Institute; Scientific lead, Equity-Mobilizing Partnerships in Community (EMPaCT); Health Equity Expert Advisor to the Canadian Partnership Against Cancer  ",{"type":319,"content":2325},[2326],{"type":15,"attrs":2327,"content":2328},{"textAlign":53},[2329],{"text":2330,"type":305},"Alies Maybee, Patient Partner, Equity-Mobilizing Partnerships in Community (EMPaCT) ",{"type":388,"attrs":2332,"content":2334},{"level":2333,"textAlign":664},4,[2335],{"text":2336,"type":305,"marks":2337},"Co-Host",[2338],{"type":571},{"type":676,"content":2340},[2341,2348],{"type":319,"content":2342},[2343],{"type":15,"attrs":2344,"content":2345},{"textAlign":53},[2346],{"text":2347,"type":305},"Denise McCuaig, Executive Director, Healthcare Transformation and Capacity Building  ",{"type":319,"content":2349},[2350],{"type":15,"attrs":2351,"content":2352},{"textAlign":53},[2353],{"text":2354,"type":305},"Carol Fancott, Director, Patient Safety, Equity and Engagement ",{"type":12,"content":2356},[2357,2363,2376,2399,2405],{"type":388,"attrs":2358,"content":2359},{"level":1047,"textAlign":53},[2360],{"text":2009,"type":305,"marks":2361},[2362],{"type":571},{"type":15,"attrs":2364,"content":2365},{"textAlign":664},[2366,2368,2374],{"text":2367,"type":305},"This webinar featured two examples of initiatives designed to address inequity in healthcare organizations and systems: the UNITE project and ",{"text":2369,"type":305,"marks":2370},"Equity-Mobilizing Partnerships in Community (EMPaCT)",[2371],{"type":413,"attrs":2372},{"href":2373,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.womensresearch.ca/empact/",{"text":2375,"type":305},". This virtual learning event focused on:",{"type":676,"content":2377},[2378,2385,2392],{"type":319,"content":2379},[2380],{"type":15,"attrs":2381,"content":2382},{"textAlign":53},[2383],{"text":2384,"type":305},"How recognizing intersecting identities is key to understanding the complexity of individual healthcare experiences and enabling meaningful engagement.",{"type":319,"content":2386},[2387],{"type":15,"attrs":2388,"content":2389},{"textAlign":53},[2390],{"text":2391,"type":305},"How prioritizing relationships and creating a sense of community helps foster safe spaces for people to share their lived experiences and provide meaningful input.",{"type":319,"content":2393},[2394],{"type":15,"attrs":2395,"content":2396},{"textAlign":53},[2397],{"text":2398,"type":305},"Storytelling as a powerful tool for challenging stereotypes and stigma, and improving the way care is provided.",{"type":388,"attrs":2400,"content":2401},{"level":1047,"textAlign":664},[2402],{"text":820,"type":305,"marks":2403},[2404],{"type":571},{"type":676,"content":2406},[2407],{"type":319,"content":2408},[2409],{"type":15,"attrs":2410,"content":2411},{"textAlign":53},[2412,2413,2418],{"text":2064,"type":305},{"text":2414,"type":305,"marks":2415},"Equity Mobilizing Partnerships in Community (EMPaCT)",[2416],{"type":413,"attrs":2417},{"href":2373,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},{"text":2419,"type":305}," (Women’s College Hospital)",{"_uid":2421,"title":2422,"ctaLeft":2423,"ctaRight":2424,"component":719,"columnLeft":2429,"columnRight":2502},"f4c12186-fb3d-4008-971d-3920e45ef294","Stories from the field: Inclusive Care",[],[2425],{"_uid":2426,"link":2427,"label":1034,"component":1035},"3a931d79-38b9-4a17-849a-64e4a399094e",{"id":16,"url":2428,"target":477,"linktype":1033,"fieldtype":451,"cached_url":2428},"https://youtu.be/a0oevjGikDM",{"type":12,"content":2430},[2431,2438,2444,2474,2480],{"type":15,"attrs":2432,"content":2433},{"textAlign":664},[2434],{"text":2435,"type":305,"marks":2436},"June 6, 2023",[2437],{"type":571},{"type":388,"attrs":2439,"content":2440},{"level":1047,"textAlign":664},[2441],{"text":1050,"type":305,"marks":2442},[2443],{"type":571},{"type":676,"content":2445},[2446,2453,2460,2467],{"type":319,"content":2447},[2448],{"type":15,"attrs":2449,"content":2450},{"textAlign":53},[2451],{"text":2452,"type":305},"Pénélope Boudreault, Infirmière Directrice des opérations nationales Médecins du Monde Canada",{"type":319,"content":2454},[2455],{"type":15,"attrs":2456,"content":2457},{"textAlign":53},[2458],{"text":2459,"type":305},"Farin Shore, Patient Partner, Médecins du Monde Canada",{"type":319,"content":2461},[2462],{"type":15,"attrs":2463,"content":2464},{"textAlign":53},[2465],{"text":2466,"type":305},"Antoine Boivin, MD PhD, Co-director of the Canada Research Chair in Partnership with Patients and Communities",{"type":319,"content":2468},[2469],{"type":15,"attrs":2470,"content":2471},{"textAlign":53},[2472],{"text":2473,"type":305},"Ghislaine Rouly, Co-director of the Canada Research Chair in Partnership with Patients and Communities and Patient Partner",{"type":388,"attrs":2475,"content":2476},{"level":1047,"textAlign":664},[2477],{"text":1379,"type":305,"marks":2478},[2479],{"type":571},{"type":676,"content":2481},[2482,2495],{"type":319,"content":2483},[2484],{"type":15,"attrs":2485,"content":2486},{"textAlign":53},[2487,2489,2493],{"text":2488,"type":305},"Tanya MacDonald",{"text":2490,"type":305,"marks":2491},", ",[2492],{"type":571},{"text":2494,"type":305},"Director, Strategic Initiatives & Engagement, Healthcare Excellence Canada",{"type":319,"content":2496},[2497],{"type":15,"attrs":2498,"content":2499},{"textAlign":53},[2500],{"text":2501,"type":305},"Audrey L'Espérance, Assistant Professor, Health and Social Services Management, École nationale d’administration publique (ENAP)",{"type":12,"content":2503},[2504,2510,2532,2567,2573],{"type":388,"attrs":2505,"content":2506},{"level":1047,"textAlign":53},[2507],{"text":2009,"type":305,"marks":2508},[2509],{"type":571},{"type":15,"attrs":2511,"content":2512},{"textAlign":664},[2513,2515,2522,2523,2530],{"text":2514,"type":305},"This session featured two examples of initiatives designed to address inequity and offer more inclusive care: ",{"text":2516,"type":305,"marks":2517},"Doctors of the World",[2518],{"type":413,"attrs":2519},{"href":2520,"uuid":53,"anchor":53,"custom":2521,"target":477,"linktype":1033},"https://doctorsoftheworld.ca/",{},{"text":1579,"type":305},{"text":2524,"type":305,"marks":2525},"Caring Community",[2526],{"type":413,"attrs":2527},{"href":2528,"uuid":53,"anchor":53,"custom":2529,"target":477,"linktype":1033},"https://www.chairepartenariat.ca/our-projects/caring-community/?lang=en",{},{"text":2531,"type":305},". This virtual learning event highlighted the importance of:",{"type":676,"content":2533},[2534,2545,2556],{"type":319,"content":2535},[2536],{"type":15,"attrs":2537,"content":2538},{"textAlign":53},[2539,2543],{"text":2540,"type":305,"marks":2541},"Valuing multiple perspectives in care",[2542],{"type":571},{"text":2544,"type":305}," by creating space for patients to share their insights and perspectives in a judgement free environment.",{"type":319,"content":2546},[2547],{"type":15,"attrs":2548,"content":2549},{"textAlign":53},[2550,2554],{"text":2551,"type":305,"marks":2552},"Enabling patients to be the key decision maker in their care",[2553],{"type":571},{"text":2555,"type":305}," and an integral member of the care team. Health professionals should actively engage patients in their own care.",{"type":319,"content":2557},[2558],{"type":15,"attrs":2559,"content":2560},{"textAlign":53},[2561,2565],{"text":2562,"type":305,"marks":2563},"Fostering trust among the members of the care team",[2564],{"type":571},{"text":2566,"type":305}," by building welcoming environments and meaningful interactions among all members of the care team. This helps ensure the best possible experience of care.",{"type":388,"attrs":2568,"content":2569},{"level":1047,"textAlign":664},[2570],{"text":820,"type":305,"marks":2571},[2572],{"type":571},{"type":676,"content":2574},[2575,2585],{"type":319,"content":2576},[2577],{"type":15,"attrs":2578,"content":2579},{"textAlign":53},[2580,2581],{"text":2064,"type":305},{"text":2516,"type":305,"marks":2582},[2583],{"type":413,"attrs":2584},{"href":2520,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},{"type":319,"content":2586},[2587],{"type":15,"attrs":2588,"content":2589},{"textAlign":53},[2590,2591],{"text":2064,"type":305},{"text":2524,"type":305,"marks":2592},[2593],{"type":413,"attrs":2594},{"href":2528,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"Series: Mobilizing Action and Dismantling Systems of Oppression, Inequality and Inequity in Healthcare",{"type":12,"content":2597},[2598],{"type":15,"attrs":2599,"content":2600},{"textAlign":53},[2601],{"text":2602,"type":305},"These sessions feature examples of initiatives designed to address inequity within healthcare organizations and systems to build an understanding of approaches that help foster more equitable and inclusive engagement with a broad diversity of people in the health system.",[143,129,136,150],"...",[200,192,185],"equity-diversity-and-inclusion-virtual-learning-exchange","resources/equity-diversity-and-inclusion-virtual-learning-exchange",-13690,[],{"parent_slug":822,"umbraco_path":2611,"umbraco_uuid":2612},"/HealthcareExcellenceCanada/Resources/EquityDiversityAndInclusionVirtualLearningExchange","07e135e0-ae6f-422f-8804-cef691eadf0e","4b76b9e3-5063-415a-9602-a54e13988215","2025-11-18T18:59:54.048Z",[],[2617],{"path":2618,"name":2619,"lang":849,"published":277},"ressources/echange-de-connaissances-virtuel-sur-l-equite-la-diversite-et-l-inclusion","Échange de connaissances virtuel sur l’équité, la diversité et l’inclusion",{"name":436,"created_at":2621,"published_at":2622,"updated_at":2623,"id":437,"uuid":433,"content":2624,"slug":438,"full_slug":439,"sort_by_date":53,"position":2695,"tag_list":2696,"is_startpage":293,"parent_id":840,"meta_data":2697,"group_id":2700,"first_published_at":2701,"release_id":53,"lang":843,"path":53,"alternates":2702,"default_full_slug":439,"translated_slugs":2703},"2025-11-18T19:00:54.602Z","2026-02-25T16:27:39.631Z","2026-02-25T16:27:39.652Z",{"new":293,"seo":2625,"_uid":2627,"hero":2628,"type":174,"topics":2635,"Noindex":293,"content":2636,"audience":2693,"duration":16,"regional":2694,"component":835},{"title":436,"plugin":281,"description":2626},"Use this activity card to stimulate discussions and thoughtful reflections so that proactive actions can be taken to prevent harm and create safer care for all.","829e0099-61de-4aed-a793-3ee6f66f686f",[2629],{"_uid":2630,"file":2631,"image":2632,"title":436,"format":16,"component":297,"description":2626,"key_learning":16,"prerequisite":16},"ed627121-8455-4fa9-abf0-ad286ade0fd6",[],{"id":2633,"filename":2634,"fieldtype":291},114295876963292,"https://a-ca.storyblok.com/f/850807391887861/c5861be6e4/activity-card4x.png",[76,91,46],[2637,2680],{"_uid":2638,"content":2639,"component":482},"f5b31513-6a3b-4cb1-98a9-69633710044e",[2640,2663,2671],{"_uid":2641,"content":2642,"component":442},"8fc89753-4f04-4bb0-9650-593159364036",{"type":12,"content":2643},[2644,2649],{"type":15,"attrs":2645,"content":2646},{"textAlign":53},[2647],{"text":2648,"type":305},"Recognizing and reducing healthcare harm matters to those receiving and delivering care in any setting. While progress has been made on reporting and learning from harm, there is still a significant gap in truly understanding and appreciating the extent of harm in healthcare.",{"type":15,"attrs":2650,"content":2651},{"textAlign":53},[2652,2654,2661],{"text":2653,"type":305},"Broadening understanding of healthcare harm is a key part of ",{"text":2655,"type":305,"marks":2656},"Rethinking Patient Safety",[2657],{"type":413,"attrs":2658},{"href":2659,"uuid":829,"anchor":53,"custom":2660,"target":418,"linktype":419},"/resources/rethinking-patient-safety",{},{"text":2662,"type":305},", and the focus of Canadian Patient Safety Week 2024. To support this work, HEC has designed an activity card to stimulate discussions and thoughtful reflections so that proactive actions can be taken to prevent harm and create safer care for all. This activity card can be used by all clinical and non-clinical staff, regardless of their role and position, with patients, residents, clients, care partners, volunteers, community partners, members of the public and board members.",{"_uid":2664,"file":2665,"link":2670,"label":436,"linkType":452,"component":453,"linkLabel":16},"5fbacb34-7552-43f0-be5e-01ea54cd680f",{"id":2666,"alt":2667,"name":16,"focus":16,"title":2667,"source":16,"filename":2668,"copyright":16,"fieldtype":291,"meta_data":2669,"is_external_url":293},114295728409526,"CPSW Activitycard(June202024) (Digital) (EN) (V1.5)","https://a-ca.storyblok.com/f/850807391887861/c3e6636205/cpsw-activitycardjune202024-digital-en-v15.pdf",{},{"id":16,"url":16,"linktype":419,"fieldtype":451,"cached_url":16},{"_uid":2672,"file":2673,"link":2678,"label":2679,"linkType":452,"component":453,"linkLabel":16},"10642f0d-a871-4922-9d94-604d000f7f59",{"id":2674,"alt":2675,"name":16,"focus":16,"title":2675,"source":16,"filename":2676,"copyright":16,"fieldtype":291,"meta_data":2677,"is_external_url":293},114295853337554,"8343 HEC CPSW2024 Infographic EN WEB (1)","https://a-ca.storyblok.com/f/850807391887861/ec4bd3c969/8343-hec-cpsw2024-infographic-en-web-1.pdf",{},{"id":16,"url":16,"linktype":419,"fieldtype":451,"cached_url":16},"Broadening our understanding of healthcare harm: Infographic",{"id":16,"cta":2681,"_uid":2685,"items":2686,"title":2692,"component":832},[2682],{"_uid":2683,"link":2684,"label":823,"component":824},"8fc1902c-5712-4d3a-9439-cc28cec69181",{"id":817,"url":16,"linktype":419,"fieldtype":451,"cached_url":818},"1de3503d-15ac-436b-9987-1e47066621bb",[828,2687,2688,2689,2690,2691],"293b7e36-6497-4fe6-b4f7-3f08975e9caf","a435d8be-066f-4225-b67f-87e078ea10e8","6b1655df-9d02-45e3-9d11-66f07ce31af4","f6034b50-2762-4b3b-8ebb-af9c8511f82c","7056ef7b-795f-4b14-a951-06114bfe5586","Related Resources and Programs",[115,143,122,129,136,150,157],[185,192,200],-14950,[],{"parent_slug":822,"umbraco_path":2698,"umbraco_uuid":2699},"/HealthcareExcellenceCanada/Resources/BroadeningOurUnderstandingOfHealthcareHarmActivityCard","9289ffec-b5c0-4249-a9b5-51bf2e9f6012","a0459826-821a-4469-a7b4-03f11ccbd1d0","2025-11-18T19:00:54.672Z",[],[2704],{"path":2705,"name":2706,"lang":849,"published":277},"ressources/fiche-d-activite-approfondir-notre-comprehension-des-prejudices-lies-aux-services-de-sante","Fiche d’activité : Approfondir notre compréhension des préjudices liés aux services de santé",{"name":2708,"created_at":2709,"published_at":2710,"updated_at":2711,"id":2712,"uuid":828,"content":2713,"slug":2898,"full_slug":2899,"sort_by_date":53,"position":2900,"tag_list":2901,"is_startpage":293,"parent_id":840,"meta_data":2902,"group_id":2905,"first_published_at":2906,"release_id":53,"lang":843,"path":53,"alternates":2907,"default_full_slug":2899,"translated_slugs":2908},"Rethinking Patient Safety Discussion Guide","2025-11-18T19:00:05.723Z","2026-02-10T21:17:37.107Z","2026-02-10T21:17:37.227Z",113880292322786,{"new":293,"seo":2714,"_uid":2716,"hero":2717,"type":174,"topics":2732,"Noindex":293,"content":2733,"audience":2896,"duration":16,"regional":2897,"component":835},{"title":2708,"plugin":281,"description":2715},"This discussion guide explores a new approach to patient safety where everyone contributes to safer care, and the vital roles of cultural and psychological safety are emphasized.","d3603147-f4ef-433c-b991-2d87a27811fa",[2718],{"_uid":2719,"file":2720,"image":2727,"title":2708,"format":16,"component":297,"description":2715,"key_learning":16,"prerequisite":16},"b09bec17-cb78-4f24-b92b-b4ab24d95d82",[2721],{"_uid":2722,"file":2723,"label":2708,"component":787},"44634a9e-244c-4fb0-8a3d-1b8d8991dee5",{"id":2724,"alt":2655,"name":16,"focus":16,"title":2655,"source":16,"filename":2725,"copyright":16,"fieldtype":291,"meta_data":2726,"is_external_url":293},114289740875280,"https://a-ca.storyblok.com/f/850807391887861/b0beee51ac/rethinking-patient-safety.pdf",{},{"id":2728,"alt":2729,"title":16,"source":16,"filename":2730,"copyright":16,"fieldtype":291,"meta_data":2731},114294590470817,"Image of Healthcare Excellence Canada’s Rethinking Patient Safety Discussion Guide","https://a-ca.storyblok.com/f/850807391887861/93cb5a0b6f/rps-guide-540x360px-eng.png",{"alt":2729,"title":16,"source":16,"copyright":16},[91,46,76,62,84,32,39,98],[2734],{"_uid":2735,"content":2736,"component":482},"a58f3d46-6caa-4db4-83b6-96d630136f67",[2737,2758,2867,2872,2886],{"_uid":2738,"content":2739,"component":442},"e8652e9e-5181-4f70-b83a-b387f0bc3d09",{"type":12,"content":2740},[2741,2746],{"type":15,"attrs":2742,"content":2743},{"textAlign":53},[2744],{"text":2745,"type":305},"Historically, patient safety efforts have focused mostly on measuring and responding to harm. However, safety is much more than the absence of harm. It requires us to look at the whole system to understand how to create lasting conditions and culture for safer care.",{"type":15,"attrs":2747,"content":2748},{"textAlign":53},[2749,2751,2756],{"text":2750,"type":305},"In 2022 and 2023, Healthcare Excellence Canada and Patients for Patient Safety Canada held conversations with healthcare workers and safety scientists. Their reflections guided the development of ",{"text":2655,"type":305,"marks":2752},[2753],{"type":413,"attrs":2754},{"href":2659,"uuid":829,"anchor":53,"custom":2755,"target":418,"linktype":419},{},{"text":2757,"type":305}," – a new statement and discussion guide that offers a way of approaching patient safety where everyone can contribute to creating safer conditions and where all forms of healthcare harm are acknowledged, including those related to physical, psychological and cultural safety.",{"_uid":2759,"content":2760,"component":442},"d4d30c1b-8b31-4282-9fd6-3d43881f4f91",{"type":12,"content":2761},[2762,2766,2771,2776,2806,2811,2816,2821,2826,2833,2838,2845,2850,2857,2862],{"type":388,"attrs":2763,"content":2764},{"level":390,"textAlign":53},[2765],{"text":485,"type":305},{"type":15,"attrs":2767,"content":2768},{"textAlign":53},[2769],{"text":2770,"type":305},"This short guide is built around HEC’s new statement on patient safety: “Everyone contributes to patient safety. Together we must learn and act to create safer care and reduce all forms of healthcare harm.”",{"type":15,"attrs":2772,"content":2773},{"textAlign":53},[2774],{"text":2775,"type":305},"An explanation of the different components of this statement are provided, supported by discussion questions designed to help you and your team reflect on your efforts to improve patient safety, such as:",{"type":676,"content":2777},[2778,2785,2792,2799],{"type":319,"content":2779},[2780],{"type":15,"attrs":2781,"content":2782},{"textAlign":53},[2783],{"text":2784,"type":305},"Who do you speak to when you have a safety concern or compliment? How can you create safe spaces for people to talk about safety?",{"type":319,"content":2786},[2787],{"type":15,"attrs":2788,"content":2789},{"textAlign":53},[2790],{"text":2791,"type":305},"How have you approached safety in the past? How might you approach it differently now?",{"type":319,"content":2793},[2794],{"type":15,"attrs":2795,"content":2796},{"textAlign":53},[2797],{"text":2798,"type":305},"How can you encourage the sharing of power among patients, caregivers, communities, providers, staff and leaders to enhance patient safety?",{"type":319,"content":2800},[2801],{"type":15,"attrs":2802,"content":2803},{"textAlign":53},[2804],{"text":2805,"type":305},"How can action on patient safety help reduce health inequities? How can action on health inequities help improve patient safety?",{"type":388,"attrs":2807,"content":2808},{"level":390,"textAlign":53},[2809],{"text":2810,"type":305},"Why it matters",{"type":15,"attrs":2812,"content":2813},{"textAlign":53},[2814],{"text":2815,"type":305},"To improve patient safety, we must start by thinking and talking about it differently.",{"type":15,"attrs":2817,"content":2818},{"textAlign":53},[2819],{"text":2820,"type":305},"When it comes to keeping patients safe, we need to think about all the ways they might be harmed. In the past, we mostly focused on things like falls and infections in hospitals because they are easier to measure. But there are other kinds of harm we often forget about, like getting too much or too little treatment, getting the wrong treatment, or receiving treatment too late. Other harms include racism, discrimination based on abilities, age, sex, gender, religion and social class, as well as discrimination related to body size and mental health.",{"type":15,"attrs":2822,"content":2823},{"textAlign":53},[2824],{"text":2825,"type":305},"Patient safety is a shared responsibility that goes beyond the roles of managers, quality and patient safety leaders, and practitioners; it involves everyone, including patients, families and care partners. Recognizing how safety is interconnected for all stakeholders, individuals should actively engage by voicing concerns, participating in safety discussions and contributing to solutions. Rethinking Patient Safety highlights the importance of moving beyond just looking at past harm and adopting a proactive approach. Safety isn't just about avoiding harm; it requires ongoing efforts to establish safe conditions through every decision and action, emphasizing that everyone has a role in actively shaping and maintaining a safe healthcare environment.",{"type":388,"attrs":2827,"content":2828},{"level":390,"textAlign":53},[2829],{"text":2830,"type":305,"marks":2831},"Authors",[2832],{"type":571},{"type":15,"attrs":2834,"content":2835},{"textAlign":53},[2836],{"text":2837,"type":305},"Rachel Gilbert, Maaike Asselbergs, Donna Davis, Anne MacLaurin, Ioana Popescu, Carol Fancott",{"type":388,"attrs":2839,"content":2840},{"level":390,"textAlign":53},[2841],{"text":2842,"type":305,"marks":2843},"Advisors",[2844],{"type":571},{"type":15,"attrs":2846,"content":2847},{"textAlign":53},[2848],{"text":2849,"type":305},"Wendy Nicklin, G. Ross Baker, Dr. Alika Lafontaine",{"type":388,"attrs":2851,"content":2852},{"level":390,"textAlign":53},[2853],{"text":2854,"type":305,"marks":2855},"Contributors",[2856],{"type":571},{"type":15,"attrs":2858,"content":2859},{"textAlign":53},[2860],{"text":2861,"type":305},"Carla St. Croix, Andrea Piché, Denise McCuaig, Kim Mumford, Hailey Riendeau, James Rebello, Beatrice Onwuka, Jennifer Schipper at Arc Communications and Shoshanna Hahn-Goldberg and team at OpenLab.",{"type":15,"attrs":2863,"content":2864},{"textAlign":53},[2865],{"text":2866,"type":305},"We would like to thank all Healthcare Excellence Canada staff and leadership, HEC community of patient partners including Patients for Patient Safety Canada and all the participants in the engagement activities who provided invaluable insight into this process.",{"_uid":2868,"file":2869,"link":2871,"label":2708,"linkType":452,"component":453,"linkLabel":16},"d66cff20-f5db-4cbd-abc6-0cb6ca69a580",{"id":2724,"alt":2655,"name":16,"focus":16,"title":2655,"source":16,"filename":2725,"copyright":16,"fieldtype":291,"meta_data":2870,"is_external_url":293},{},{"id":16,"url":16,"linktype":419,"fieldtype":451,"cached_url":16},{"_uid":2873,"content":2874,"component":442},"b3f45ed8-94b5-4fad-a4a8-7a485e2fe3a9",{"type":12,"content":2875},[2876,2881],{"type":388,"attrs":2877,"content":2878},{"level":390,"textAlign":53},[2879],{"text":2880,"type":305},"PowerPoint presentation",{"type":15,"attrs":2882,"content":2883},{"textAlign":53},[2884],{"text":2885,"type":305},"Share the new approach to safer care with a presentation deck you can make your own.",{"_uid":2887,"file":2888,"link":2893,"label":2894,"linkType":452,"component":453,"linkLabel":2895},"691ae5d5-1cca-4605-84f3-0b19c1846d8c",{"id":2889,"alt":2890,"name":16,"focus":16,"title":2890,"source":16,"filename":2891,"copyright":16,"fieldtype":291,"meta_data":2892,"is_external_url":293},114289702962684,"HEC 2023 CPSW Powerpoint","https://a-ca.storyblok.com/f/850807391887861/faa2be42ef/hec-2023-cpsw-powerpoint.pptx",{},{"id":16,"url":16,"linktype":419,"fieldtype":451,"cached_url":16},"PowerPoint Presentation","Learn more",[115,143,122,129,136,150,157],[185,192,200],"rethinking-patient-safety-discussion-guide","resources/rethinking-patient-safety-discussion-guide",-13890,[],{"parent_slug":822,"umbraco_path":2903,"umbraco_uuid":2904},"/HealthcareExcellenceCanada/Resources/RethinkingPatientSafetyDiscussionGuide","20006e5f-02e7-4ff3-99f2-9442f82fec50","c2eb6a42-4b8a-4e77-a5fc-09ff2d632af0","2025-11-18T19:00:05.800Z",[],[2909],{"path":2910,"name":2911,"lang":849,"published":277},"ressources/repenser-la-securite-des-patients-guide-de-discussion","Repenser la sécurité des patients Guide de discussion",{"name":2655,"created_at":2913,"published_at":2914,"updated_at":2915,"id":2916,"uuid":829,"content":2917,"slug":3710,"full_slug":3711,"sort_by_date":53,"position":3712,"tag_list":3713,"is_startpage":293,"parent_id":840,"meta_data":3714,"group_id":3717,"first_published_at":3718,"release_id":53,"lang":843,"path":53,"alternates":3719,"default_full_slug":3711,"translated_slugs":3720},"2025-11-18T19:04:18.103Z","2026-02-20T16:12:05.013Z","2026-02-20T16:12:05.084Z",113881326087952,{"new":293,"seo":2918,"_uid":2920,"hero":2921,"type":174,"topics":2927,"Noindex":293,"content":2928,"audience":3708,"duration":16,"regional":3709,"component":835},{"title":2655,"plugin":281,"description":2919},"Everyone contributes to patient safety. Healthcare Excellence Canada’s resources will help you take action that goes beyond preventing harm and fosters safe and inclusive care.","9df650c6-f849-4ef7-8579-542855f73b59",[2922],{"_uid":2923,"image":2924,"title":2655,"format":16,"component":297,"description":2919,"key_learning":16,"prerequisite":16},"5a880321-301d-468d-a385-c9dfc372e9ac",{"id":2925,"filename":2926,"fieldtype":291},114294594480802,"https://a-ca.storyblok.com/f/850807391887861/a2c654f2ae/tile-image-510x340px-eng-1-1.png",[91,69,32,76,106,46,98,39],[2929,3402,3420,3439,3552,3697],{"_uid":2930,"content":2931,"component":482},"ecf4010a-4ad9-4df3-aaad-6621fea9d473",[2932,3033,3038,3052,3061],{"_uid":2933,"content":2934,"component":442},"aa8ffdd1-ca8a-45f6-b868-c7c377f2d4ae",{"type":12,"content":2935},[2936,2941,2946,2977,2982,2987,3008,3013,3018,3022],{"type":388,"attrs":2937,"content":2938},{"level":390,"textAlign":53},[2939],{"text":2940,"type":305},"Safety is much more than the absence of harm",{"type":15,"attrs":2942,"content":2943},{"textAlign":53},[2944],{"text":2945,"type":305},"Strengthening patient safety is fundamental to excellent healthcare and has been a recognized priority in Canada for more than 20 years. Historically, patient safety efforts have focused mostly on measuring and responding to physical harm. However, safety is much more than the absence of harm. And as recent data show, we still have a way to go before we get there.",{"type":15,"attrs":2947,"content":2948},{"textAlign":53},[2949,2951,2957,2959,2965,2967,2975],{"text":2950,"type":305},"Globally, 10 percent of patients are harmed and over 3 million people die every year from healthcare, ",{"text":2952,"type":305,"marks":2953},"according to the World Health Organization",[2954],{"type":413,"attrs":2955},{"href":2956,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.who.int/news-room/fact-sheets/detail/patient-safety",{"text":2958,"type":305},". Closer to home, ",{"text":2960,"type":305,"marks":2961},"The Canadian Adverse Events study",[2962],{"type":413,"attrs":2963},{"href":2964,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://pubmed.ncbi.nlm.nih.gov/15159366/",{"text":2966,"type":305}," of 2004 found an overall rate of patient harm of 7.5% in hospital settings, with 37% of adverse events deemed preventable. More recent data reported by the Canadian Institute for Health Information found ",{"text":2968,"type":305,"marks":2969},"one in 17 hospital stays in Canada",[2970],{"type":413,"attrs":2971},{"href":2972,"uuid":2973,"anchor":53,"custom":2974,"target":418,"linktype":419},"/resources/hospital-harm-is-everyones-concern","3b0b67e4-3791-4e2d-9008-4c21c4bdf065",{},{"text":2976,"type":305}," involved at least one harmful event in 2022-23. The data highlight the urgency of improving patient safety as rates in recent years have been higher compared to pre-pandemic numbers. The majority of the data available focuses on physical harm rather than all forms which also includes psychological, social and spiritual harm.",{"type":15,"attrs":2978,"content":2979},{"textAlign":53},[2980],{"text":2981,"type":305},"Healthcare Excellence Canada plays an important role in shaping the way patient safety is defined and understood. Initially through the work of the Canadian Patient Safety Institute (CPSI) and now as HEC, we are supporting a transformative shift from seeing safety as the absence of harm to a more holistic approach to fostering safe, inclusive care. One of the primary ways we are doing this is by working to apply the leading framework for measuring and monitoring safety, to see what lessons can be learned about its application in Canada.",{"type":388,"attrs":2983,"content":2984},{"level":1047,"textAlign":53},[2985],{"text":2986,"type":305},"A framework for expanding the definition of safety",{"type":15,"attrs":2988,"content":2989},{"textAlign":53},[2990,2992,2998,3000,3006],{"text":2991,"type":305},"The release of the ",{"text":2993,"type":305,"marks":2994},"Measurement and Monitoring Safety Framework (MMSF)",[2995],{"type":413,"attrs":2996},{"href":2997,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.health.org.uk/publications/the-measurement-and-monitoring-of-safety",{"text":2999,"type":305}," catalyzed a major change in the way safety is defined and practised and has informed and influenced Healthcare Excellence Canada’s approach. Created by Professor Charles Vincent and colleagues at ",{"text":3001,"type":305,"marks":3002},"The Health Foundation",[3003],{"type":413,"attrs":3004},{"href":3005,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.health.org.uk/",{"text":3007,"type":305}," in 2013, the MMSF proposed shifting away from focusing on the absence of harm towards adopting a broader view of safety. This new view examined the sources of resilience and capabilities that enable safe care and endorsed a less reactive approach to improving safety.",{"type":388,"attrs":3009,"content":3010},{"level":390,"textAlign":53},[3011],{"text":3012,"type":305},"Shifting from rethinking towards acting on patient safety",{"type":15,"attrs":3014,"content":3015},{"textAlign":53},[3016],{"text":3017,"type":305},"How we act to create safer care is just as important as how we conceptualize it. That’s why Healthcare Excellence Canada has developed the following resources to help you rethink and act to improve patient safety in healthcare settings.",{"type":388,"attrs":3019,"content":3020},{"level":1047,"textAlign":53},[3021],{"text":2708,"type":305},{"type":15,"attrs":3023,"content":3024},{"textAlign":53},[3025,3027,3031],{"text":3026,"type":305},"Healthcare Excellence Canada published ",{"text":3028,"type":305,"marks":3029},"Rethinking Patient Safety, a Discussion Guide for Patients, Healthcare Providers and Leaders",[3030],{"type":571},{"text":3032,"type":305}," during Canadian Patient Safety Week 2023 to encourage everyone across the continuum of care to enable safer care. The guide explains Healthcare Excellence Canada’s approach to patient safety that fosters a curious mindset and shifts away from seeing safety as simply the absence of harm. This resource also aims to spur discussions around patient safety and what is means for you.",{"_uid":3034,"file":3035,"link":3037,"label":2708,"linkType":413,"component":453,"linkLabel":2895},"163f74cd-8ed4-47bd-be65-745efb6a722d",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":291,"meta_data":3036},{},{"id":828,"url":16,"linktype":419,"fieldtype":451,"cached_url":2899},{"_uid":3039,"content":3040,"component":442},"9860c1c5-eafc-4943-bcc5-0c94b4e127a3",{"type":12,"content":3041},[3042,3047],{"type":388,"attrs":3043,"content":3044},{"level":1047,"textAlign":53},[3045],{"text":3046,"type":305},"How Safe is Your Care?",{"type":15,"attrs":3048,"content":3049},{"textAlign":53},[3050],{"text":3051,"type":305},"The release of \"How Safe is Your Care? Measurement and monitoring of safety through the eyes of patients and their care partners\" provides important insights into how patients and their care partners see safety. The report offers guidance on how to effectively engage patients and care partners in all aspects of measurement and monitoring of safety and provides recommendations outlining how to strengthen provider and patient partnerships in support of safer care.",{"_uid":3053,"file":3054,"link":3059,"label":3060,"linkType":452,"component":453,"linkLabel":16},"d4595014-4524-4d17-9f41-36a05c1fd4a6",{"id":3055,"alt":3056,"name":16,"focus":16,"title":3056,"source":16,"filename":3057,"copyright":16,"fieldtype":291,"meta_data":3058,"is_external_url":293},114293584038291,"20220525 Howsafeisyourcare FINAL EN","https://a-ca.storyblok.com/f/850807391887861/bc9df4166f/20220525-howsafeisyourcare-final-en.pdf",{},{"id":16,"url":16,"linktype":419,"fieldtype":451,"cached_url":16},"How Safe is Your Care? Measurement and monitoring of safety through the eyes of patients and their care partners",{"_uid":3062,"content":3063,"component":442},"fb2cf783-9aa4-45d8-abc8-ac894bb6160c",{"type":12,"content":3064},[3065,3070,3085,3103,3121,3136,3151,3167,3184,3193,3212,3223,3254,3263,3386,3394],{"type":388,"attrs":3066,"content":3067},{"level":390,"textAlign":53},[3068],{"text":3069,"type":305},"A timeline of patient safety",{"type":15,"attrs":3071,"content":3072},{"textAlign":53},[3073,3075,3083],{"text":3074,"type":305},"Important work has taken place to evolve our understanding of patient safety, what it means to different stakeholders, and how to foster it. While there has been tremendous progress, more work is needed to refine this understanding and address harm. As early adopters and leaders on the MMSF in Canada, Healthcare Excellence Canada and partners have a role to play in this effort—one that we hope you will join—so that we can truly ",{"text":3076,"type":305,"marks":3077},"transform to the presence of safety",[3078],{"type":413,"attrs":3079},{"href":3080,"uuid":3081,"anchor":53,"custom":3082,"target":418,"linktype":419},"/updates/are-we-safe-or-just-lucky","19a25cf2-515c-4f1a-8e4a-cca4111ca274",{},{"text":3084,"type":305},". Together.",{"type":15,"attrs":3086,"content":3087},{"textAlign":53},[3088,3092,3094,3101],{"text":3089,"type":305,"marks":3090},"1999: ",[3091],{"type":571},{"text":3093,"type":305},"A report titled ",{"text":3095,"type":305,"marks":3096},"To Err is Human: Building a Safer Health System",[3097,3100],{"type":413,"attrs":3098},{"href":3099,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://pubmed.ncbi.nlm.nih.gov/25077248/",{"type":1566},{"text":3102,"type":305}," was published by the Institute of Medicine. The report explores patient deaths due to medical error and concludes that the problem is not necessarily people, but the system in which people work.",{"type":15,"attrs":3104,"content":3105},{"textAlign":53},[3106,3110,3112,3119],{"text":3107,"type":305,"marks":3108},"2001: ",[3109],{"type":571},{"text":3111,"type":305},"The Institute of Medicine in the US releases ",{"text":3113,"type":305,"marks":3114},"Closing the Quality Chasm: A New Health System for the 21st Century",[3115,3118],{"type":413,"attrs":3116},{"href":3117,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://pubmed.ncbi.nlm.nih.gov/25057539/",{"type":1566},{"text":3120,"type":305},". This report outlined the Six Aims for Improvement (Safety, Timeliness, Effectiveness, Efficiency, Equity, Patient-Centredness).",{"type":15,"attrs":3122,"content":3123},{"textAlign":53},[3124,3128,3134],{"text":3125,"type":305,"marks":3126},"2004: ",[3127],{"type":571},{"text":3129,"type":305,"marks":3130},"The Canadian Adverse Events Study: the incidence of adverse events among hospital patients in Canada",[3131,3133],{"type":413,"attrs":3132},{"href":2964,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},{"type":1566},{"text":3135,"type":305}," by Baker, Norton et al., is the first Canadian study to provide a national estimate of the incidence of adverse events. The study found that 7.5% of 100 admissions resulted in an adverse event, of which 36.9% were preventable.",{"type":15,"attrs":3137,"content":3138},{"textAlign":53},[3139,3143,3144,3149],{"text":3140,"type":305,"marks":3141},"2013: ",[3142],{"type":571},{"text":2991,"type":305},{"text":3145,"type":305,"marks":3146},"Measurement and Monitoring of Safety Framework (MMSF)",[3147],{"type":413,"attrs":3148},{"href":2997,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},{"text":3150,"type":305}," catalyzed a major change in the way safety is defined and practiced. Created by Charles Vincent and colleagues at The Health Foundation, the MMSF presented an approach for shifting away from focusing on the absence of harm towards adopting a broader view of safety.",{"type":15,"attrs":3152,"content":3153},{"textAlign":53},[3154,3158,3165],{"text":3155,"type":305,"marks":3156},"2015: ",[3157],{"type":571},{"text":3159,"type":305,"marks":3160},"Beyond the Quick Fix: Strategies for Improving Patient Safety",[3161,3164],{"type":413,"attrs":3162},{"href":3163,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://tspace.library.utoronto.ca/handle/1807/80119?mode=full",{"type":1566},{"text":3166,"type":305}," published by the Institute of Health Policy, Management and Evaluation at the University of Toronto concluded that despite the growing understanding of the safety threats and efforts made to identify safety practices, there is still effort needed to broaden and link efforts to improve care and care environments.",{"type":15,"attrs":3168,"content":3169},{"textAlign":53},[3170,3174,3176,3182],{"text":3171,"type":305,"marks":3172},"2016: ",[3173],{"type":571},{"text":3175,"type":305},"The Canadian Institute for Health Information (CIHI) releases the ",{"text":3177,"type":305,"marks":3178},"Hospital Harm Indicator",[3179],{"type":413,"attrs":3180},{"href":3181,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.cihi.ca/en/indicators/hospital-harm",{"text":3183,"type":305},". This indicator measures the rate of acute care hospitalizations with at least one occurrence of unintended harm during a hospital stay that could potentially have been prevented.",{"type":15,"attrs":3185,"content":3186},{"textAlign":53},[3187,3191],{"text":3188,"type":305,"marks":3189},"2017: ",[3190],{"type":571},{"text":3192,"type":305},"The Canadian Patient Safety Institute (CPSI), now Healthcare Excellence Canada, began working with healthcare teams from across the country to advance our knowledge and experience of the MMSF in Canada.",{"type":15,"attrs":3194,"content":3195},{"textAlign":53},[3196,3200,3202,3210],{"text":3197,"type":305,"marks":3198},"2023: ",[3199],{"type":571},{"text":3201,"type":305},"Healthcare Excellence Canada and Patients for Patient Safety Canada released ",{"text":3203,"type":305,"marks":3204},"Rethinking Patient Safety: A Discussion Guide for Patients, Healthcare Providers and Leaders",[3205,3209],{"type":413,"attrs":3206},{"href":3207,"uuid":828,"anchor":53,"custom":3208,"target":418,"linktype":419},"/resources/rethinking-patient-safety-discussion-guide",{},{"type":1566},{"text":3211,"type":305}," which summarizes learnings and ideas suggesting a new way of approaching patient safety.",{"type":388,"attrs":3213,"content":3214},{"level":390,"textAlign":664},[3215,3220],{"text":3216,"type":305,"marks":3217},"Measurement and Monitoring of Safety Framework",[3218],{"type":1053,"attrs":3219},{"color":16},{"text":1057,"type":305,"marks":3221},[3222],{"type":571},{"type":15,"attrs":3224,"content":3225},{"textAlign":664},[3226,3230,3237,3242,3248,3253],{"text":2991,"type":305,"marks":3227},[3228],{"type":1053,"attrs":3229},{"color":16},{"text":3231,"type":305,"marks":3232},"Measurement and Monitoring Safety Framework (MMSF) in 2013",[3233,3235],{"type":413,"attrs":3234},{"href":2997,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},{"type":1053,"attrs":3236},{"color":16},{"text":3238,"type":305,"marks":3239}," catalyzed a major change in the way safety is defined and practiced and has informed and influenced Heathcare Excellence Canada’s approach. Created by Professor Charles Vincent and colleagues at ",[3240],{"type":1053,"attrs":3241},{"color":16},{"text":3001,"type":305,"marks":3243},[3244,3246],{"type":413,"attrs":3245},{"href":3005,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},{"type":1053,"attrs":3247},{"color":16},{"text":3249,"type":305,"marks":3250},", the MMSF proposed shifting away from focusing on the absence of harm towards adopting a broader view of safety. This new view examined the sources of resilience and capabilities that enable safe care and endorsed a less reactive approach to improving safety. ",[3251],{"type":1053,"attrs":3252},{"color":16},{"text":1057,"type":305},{"type":15,"attrs":3255,"content":3256},{"textAlign":664},[3257,3262],{"text":3258,"type":305,"marks":3259},"The MMSF offers many advantages when it comes to how we think about safety. It:   ",[3260],{"type":1053,"attrs":3261},{"color":16},{"text":1057,"type":305},{"type":676,"content":3264},[3265,3276,3287,3298,3309,3320,3331,3342,3353,3364,3375],{"type":319,"content":3266},[3267],{"type":15,"attrs":3268,"content":3269},{"textAlign":53},[3270,3275],{"text":3271,"type":305,"marks":3272},"creates a more holistic view of safety. ",[3273],{"type":1053,"attrs":3274},{"color":16},{"text":1057,"type":305},{"type":319,"content":3277},[3278],{"type":15,"attrs":3279,"content":3280},{"textAlign":53},[3281,3286],{"text":3282,"type":305,"marks":3283},"changes our safety focus – moving away from a focus on past harm. ",[3284],{"type":1053,"attrs":3285},{"color":16},{"text":1057,"type":305},{"type":319,"content":3288},[3289],{"type":15,"attrs":3290,"content":3291},{"textAlign":53},[3292,3297],{"text":3293,"type":305,"marks":3294},"provides a shared and consistent understanding of safety. ",[3295],{"type":1053,"attrs":3296},{"color":16},{"text":1057,"type":305},{"type":319,"content":3299},[3300],{"type":15,"attrs":3301,"content":3302},{"textAlign":53},[3303,3308],{"text":3304,"type":305,"marks":3305},"changes the way we think about safety. ",[3306],{"type":1053,"attrs":3307},{"color":16},{"text":1057,"type":305},{"type":319,"content":3310},[3311],{"type":15,"attrs":3312,"content":3313},{"textAlign":53},[3314,3319],{"text":3315,"type":305,"marks":3316},"helps us move away from managing risk to managing safety. ",[3317],{"type":1053,"attrs":3318},{"color":16},{"text":1057,"type":305},{"type":319,"content":3321},[3322],{"type":15,"attrs":3323,"content":3324},{"textAlign":53},[3325,3330],{"text":3326,"type":305,"marks":3327},"moves us from assurance and accountability reporting to a \"practice of inquiry.\" ",[3328],{"type":1053,"attrs":3329},{"color":16},{"text":1057,"type":305},{"type":319,"content":3332},[3333],{"type":15,"attrs":3334,"content":3335},{"textAlign":53},[3336,3341],{"text":3337,"type":305,"marks":3338},"empowers everyone to take a proactive role in safety. ",[3339],{"type":1053,"attrs":3340},{"color":16},{"text":1057,"type":305},{"type":319,"content":3343},[3344],{"type":15,"attrs":3345,"content":3346},{"textAlign":53},[3347,3352],{"text":3348,"type":305,"marks":3349},"promotes a culture of collective responsibility for safety. ",[3350],{"type":1053,"attrs":3351},{"color":16},{"text":1057,"type":305},{"type":319,"content":3354},[3355],{"type":15,"attrs":3356,"content":3357},{"textAlign":53},[3358,3363],{"text":3359,"type":305,"marks":3360},"promotes an understanding that staff and patient safety go hand in hand. ",[3361],{"type":1053,"attrs":3362},{"color":16},{"text":1057,"type":305},{"type":319,"content":3365},[3366],{"type":15,"attrs":3367,"content":3368},{"textAlign":53},[3369,3374],{"text":3370,"type":305,"marks":3371},"places value on soft intelligence (e.g. listening, observing and perceiving).   ",[3372],{"type":1053,"attrs":3373},{"color":16},{"text":1057,"type":305},{"type":319,"content":3376},[3377],{"type":15,"attrs":3378,"content":3379},{"textAlign":53},[3380,3385],{"text":3381,"type":305,"marks":3382},"recognizes the value that patients and caregivers have in creating safety. ",[3383],{"type":1053,"attrs":3384},{"color":16},{"text":1057,"type":305},{"type":388,"attrs":3387,"content":3388},{"level":1047,"textAlign":664},[3389],{"text":3390,"type":305,"marks":3391},"How it works ",[3392],{"type":1053,"attrs":3393},{"color":16},{"type":15,"attrs":3395,"content":3396},{"textAlign":664},[3397],{"text":3398,"type":305,"marks":3399},"MMSF is made up of five dimensions that healthcare leaders, providers, patients and families can use to understand and improve patient safety. The framework assesses and evaluates safety from \"ward to board\" by providing a comprehensive and accurate real-time view of patient safety. It helps users move from \"assurance\" to \"inquiry\" by shifting away from a focus on past cases of harm towards current performance, future risks and organizational resiliency.   ",[3400],{"type":1053,"attrs":3401},{"color":16},{"_uid":3403,"items":3404,"component":3419},"87523179-6e6d-461e-8d4c-92d66373e0c8",[3405],{"_uid":3406,"image":3407,"quote":3409,"author":3416,"component":3417,"author_title":3418},"6520e012-4669-4bad-8caf-73e926b50727",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":291,"meta_data":3408},{},{"type":12,"content":3410},[3411],{"type":15,"attrs":3412,"content":3413},{"textAlign":53},[3414],{"text":3415,"type":305},"\"The framework for the Measurement and Monitoring of Safety helps people rethink their understanding of safety in their own clinical environment,\" says Dr. Baker. \"What we saw during the demonstration project is that staff were really engaged by this idea that they can have an active role in promoting and maintaining safety.\"","Dr. G. Ross Baker","quote-item","PhD, Professor, Institute of Health Policy Management and Evaluation, University of Toronto  ","quote",{"id":16,"_uid":3421,"content":3422,"component":482},"42e298e1-7e88-40aa-91c6-245a3ed1ca70",[3423,3432],{"_uid":3424,"content":3425,"component":442},"d168f704-36b1-4cd9-8443-6345f345c66d",{"type":12,"content":3426},[3427],{"type":15,"attrs":3428,"content":3429},{"textAlign":53},[3430],{"text":3431,"type":305},"Armed with a series of valuable questions, you can make better decisions about the safety of the care you provide. The primary questions are:",{"_uid":3433,"image":3434,"component":461},"18e48b18-8da1-4d06-b18d-c7af91deabf7",{"id":3435,"alt":3436,"name":16,"focus":16,"title":16,"source":16,"filename":3437,"copyright":16,"fieldtype":291,"meta_data":3438,"is_external_url":293},114300191903786,"A diagram consisting of one dark grey circle in the centre with the text, “Safety measurement and monitoring,” surrounding by five petal-shape objects in various colours connected by a larger circle outline, containing the text “Past harm: Has patient care been safe in the past?” “Reliability: Are our clinical systems and processes reliable?” “Sensitivity to operations: Is care safe today?” “Anticipation and preparedness: Will care be safe in the future?” and “Integration and learning: Are we responding and improving?”","https://a-ca.storyblok.com/f/850807391887861/0a134b9440/2022-safetymeasurementandmonitoring-en.png",{"alt":3436,"title":16,"source":16,"copyright":16},{"_uid":3440,"content":3441,"component":482},"3c630d12-c036-408c-9b4d-93e05a5c5afc",[3442],{"_uid":3443,"content":3444,"component":442},"91fa781f-844d-4361-add1-e2d1cf1aea6b",{"type":12,"content":3445},[3446,3451,3456,3461,3466,3471,3476,3502,3507,3512,3524,3528],{"type":388,"attrs":3447,"content":3448},{"level":1047,"textAlign":53},[3449],{"text":3450,"type":305},"Applying the framework in Canada",{"type":15,"attrs":3452,"content":3453},{"textAlign":53},[3454],{"text":3455,"type":305},"In 2017, the Canadian Patient Safety Institute (which amalgamated with the Canadian Foundation for Healthcare Improvement to form Healthcare Excellence Canada in 2021), began working with healthcare teams from across the country to advance our knowledge and experience of the MMSF in Canada. Following a successful demonstration project led by Dr. G. Ross Baker at the University of Toronto, a subsequent learning collaborative was launched in 2018 with 11 teams from seven provinces. With expert faculty and mentoring over 18 months, each team used the MMSF to develop a more comprehensive approach to delivering safer care.",{"type":15,"attrs":3457,"content":3458},{"textAlign":53},[3459],{"text":3460,"type":305},"An evaluation in 2020 concluded that the collaborative successfully built the capacity of teams to understand and implement the MMSF in their local settings. Participants reported positive impacts on stakeholder groups' knowledge and behaviours, healthcare processes and patient outcomes.",{"type":15,"attrs":3462,"content":3463},{"textAlign":53},[3464],{"text":3465,"type":305},"\"We started out in the safety world really worrying about past harm and I think that was really important because it raised peoples' understanding about the magnitude of the safety issues. But it is insufficient because people don't go to work thinking about past incidents; they go to work thinking about the patients they are going to see today. So that is part of the shift now is that we are putting safety into a much more relevant context for the staff on their units doing their daily jobs. I think we can still build on that. We can build a broader sense of how units function, and how units interact with other units.\"",{"type":15,"attrs":3467,"content":3468},{"textAlign":53},[3469],{"text":3470,"type":305},"- Dr. G. Ross Baker, PhD, Professor, Institute of Health Policy Management and Evaluation, University of Toronto",{"type":388,"attrs":3472,"content":3473},{"level":2333,"textAlign":53},[3474],{"text":3475,"type":305},"Learn more:",{"type":676,"content":3477},[3478,3490],{"type":319,"content":3479},[3480],{"type":15,"attrs":3481,"content":3482},{"textAlign":53},[3483],{"text":3484,"type":305,"marks":3485},"Measurement and Monitoring of Safety Framework: a qualitative study of implementation through a Canadian learning collaborative | BMJ Quality & Safety",[3486],{"type":413,"attrs":3487},{"href":3488,"uuid":53,"anchor":53,"custom":3489,"target":477,"linktype":1033},"https://qualitysafety.bmj.com/content/32/8/470",{},{"type":319,"content":3491},[3492],{"type":15,"attrs":3493,"content":3494},{"textAlign":53},[3495],{"text":3496,"type":305,"marks":3497},"Measurement and Monitoring of Safety Framework (MMSF): learning from its implementation in Canada | BMJ Quality & Safety",[3498],{"type":413,"attrs":3499},{"href":3500,"uuid":53,"anchor":53,"custom":3501,"target":477,"linktype":1033},"https://qualitysafety.bmj.com/content/32/8/441",{},{"type":388,"attrs":3503,"content":3504},{"level":1047,"textAlign":53},[3505],{"text":3506,"type":305},"Measuring and monitoring safety: A patient and care partner perspective",{"type":15,"attrs":3508,"content":3509},{"textAlign":53},[3510],{"text":3511,"type":305},"The evaluation showed that the MMSF improved safety practices and was well-received by frontline teams, senior leaders and board members. Limited attention, however, had been paid to how patients engage with this wider view of safety.",{"type":15,"attrs":3513,"content":3514},{"textAlign":53},[3515,3517,3522],{"text":3516,"type":305},"The release of ",{"text":3060,"type":305,"marks":3518},[3519,3521],{"type":413,"attrs":3520},{"href":3057,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},{"type":1566},{"text":3523,"type":305}," provides important insights into how patients and their care partners see safety. The report offers guidance on how to effectively engage patients and care partners in all aspects of measurement and monitoring of safety and provides recommendations outlining how to strengthen provider and patient partnerships in support of safer care.",{"type":388,"attrs":3525,"content":3526},{"level":2333,"textAlign":53},[3527],{"text":3475,"type":305},{"type":676,"content":3529},[3530,3541],{"type":319,"content":3531},[3532],{"type":15,"attrs":3533,"content":3534},{"textAlign":53},[3535],{"text":3536,"type":305,"marks":3537},"‘Safety is about partnership’: Safety through the lens of patients and caregivers",[3538],{"type":413,"attrs":3539},{"href":3540,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://onlinelibrary.wiley.com/doi/epdf/10.1111/hex.13939",{"type":319,"content":3542},[3543],{"type":15,"attrs":3544,"content":3545},{"textAlign":53},[3546],{"text":3547,"type":305,"marks":3548},"Reconceptualizing Patient Safety Beyond Harm: Insights From a Mixed-Methods Qualitative Inquiry",[3549],{"type":413,"attrs":3550},{"href":3551,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://journals.lww.com/jncqjournal/abstract/9900/reconceptualizing_patient_safety_beyond_harm_.122.aspx",{"id":16,"_uid":3553,"items":3554,"title":3680,"component":775,"description":3681},"f9756087-feb3-444a-979e-dd64fde0e851",[3555,3575,3590,3665],{"_uid":3556,"title":3557,"ctaLeft":3558,"ctaRight":3559,"component":719,"columnLeft":3560,"columnRight":3563},"29dbd715-39cd-4bf0-a9d8-53b7b6777bf5","Executive summary",[],[],{"type":12,"content":3561},[3562],{"type":15},{"type":12,"content":3564},[3565,3570],{"type":15,"attrs":3566,"content":3567},{"textAlign":53},[3568],{"text":3569,"type":305},"The Measurement and Monitoring of Safety Framework (MMSF) consists of five dimensions, and a series of prompting key questions, that guide users to comprehensively and conceptually view safety. These five dimensions and related questions address: past harm, reliability, sensitivity to operations, anticipation and preparedness, and integration and learning. ",{"type":15,"attrs":3571,"content":3572},{"textAlign":664},[3573],{"text":3574,"type":305},"In October 2018, the Canadian Patient Safety Institute (CPSI), now Healthcare Excellence Canada, launched a patient safety improvement project under the leadership of Maryanne D'Arpino of CPSI (Executive Lead) and Dr. G. Ross Baker at the University of Toronto (Academic Lead). This program, a learning collaborative with expert faculty and mentorship, aimed to enable the implementation of the MMSF amongst 11 teams from seven provinces across Canada over an 18-month period with the aim of each team developing a more comprehensive approach to safety and the delivery of safer care. This report presents findings from an evaluation study funded by CPSI that aimed to examine the effectiveness of this Collaborative.",{"_uid":3576,"title":3577,"ctaLeft":3578,"ctaRight":3579,"component":719,"columnLeft":3580,"columnRight":3583},"d9f19cdb-2f20-42bf-bb33-a6da9cd5aecf","Methods",[],[],{"type":12,"content":3581},[3582],{"type":15},{"type":12,"content":3584},[3585],{"type":15,"attrs":3586,"content":3587},{"textAlign":53},[3588],{"text":3589,"type":305},"This study used a qualitative approach based on interview, observation and documentary data collection methods. In-depth semi-structured interviews were conducted with team members. One-day site visit observations were conducted at five sites; observations of learning sessions were conducted and relevant documents were collected. Thirty-six team members participated in the interviews. A total of 29 hours was spent at site visits; in addition to approximately 33 hours in learning session 3, the closing congress and all-team virtual meetings. ",{"_uid":3591,"title":3592,"ctaLeft":3593,"ctaRight":3594,"component":719,"columnLeft":3595,"columnRight":3598},"ed56d671-ca2b-4a1c-b2e9-6fa064be6608","Key findings",[],[],{"type":12,"content":3596},[3597],{"type":15},{"type":12,"content":3599},[3600],{"type":676,"content":3601},[3602,3609,3616,3623,3630,3637,3644,3651,3658],{"type":319,"content":3603},[3604],{"type":15,"attrs":3605,"content":3606},{"textAlign":53},[3607],{"text":3608,"type":305},"Overall participants provided positive feedback about the in-person learning sessions. They particularly valued the expert presenters, multifaceted approaches used to teach the MMSF, and the structure created for learning within and between participating teams. ",{"type":319,"content":3610},[3611],{"type":15,"attrs":3612,"content":3613},{"textAlign":53},[3614],{"text":3615,"type":305},"While some participants felt 'overwhelmed' at the amount of information in the first learning session, the majority felt positive about the framework from the outset. The first learning session set in place the need for a shift in thinking about safety from an absence of harm to presence of safety, to thinking about changing culture, and that it would take time to understand and implement the MMSF. ",{"type":319,"content":3617},[3618],{"type":15,"attrs":3619,"content":3620},{"textAlign":53},[3621],{"text":3622,"type":305},"The coaching by CPSI senior program managers played key roles in participants' understanding and implementation of the MMSF. The coaches were responsive and accessible between site visits. They provided ongoing education and support; and were instrumental in providing the feedback necessary for ongoing implementation of the MMSF. Some participants would have wanted more coaching and more clarity about coaching and team accountability expectations. ",{"type":319,"content":3624},[3625],{"type":15,"attrs":3626,"content":3627},{"textAlign":53},[3628],{"text":3629,"type":305},"Team members used a range of teaching strategies and methods to support the implementation of MMSF into practice. These included teaching about the framework to groups of stakeholders (e.g. healthcare providers and senior leadership). ",{"type":319,"content":3631},[3632],{"type":15,"attrs":3633,"content":3634},{"textAlign":53},[3635],{"text":3636,"type":305},"Quality improvement (QI) consultants, physicians and boards began teaching about the framework by integrating its language into day- to- day communication and using it to discuss specific safety or patient care issues. Team members made decisions about how to teach the framework to stakeholder groups, taking into consideration issues such as availability, number of people involved, professional roles and interest. There were different perceptions about the effectiveness of teaching the MMSF and whether it’s necessary to teach the framework itself or if it’s sufficient to teach and implement tools and processes informed by the framework. ",{"type":319,"content":3638},[3639],{"type":15,"attrs":3640,"content":3641},{"textAlign":53},[3642],{"text":3643,"type":305},"Teams were encouraged to focus on MMSF implementation strategies that were context specific and allowed for the integration of the framework into the daily clinical and administrative work of the units or targeted areas. Teams consequently used a variety of strategies. These included the use of the MMSF to inform the following processes and activities: safety huddles, health care processes, safety incidents and reports; meetings; communication; patient and family focused initiatives; and board and senior leadership level activities. Each strategy had success in targeting different stakeholders and effecting change in different ways. ",{"type":319,"content":3645},[3646],{"type":15,"attrs":3647,"content":3648},{"textAlign":53},[3649],{"text":3650,"type":305},"The MMSF teams consisted of individuals with varied professional backgrounds and roles at local, regional and provincial levels. This variability allowed for sharing of diverse perspectives and multiple avenues to teach, implement and spread the MMSF. However, variability in engagement with the collaborative and movement out and into the teams over the 18 months were challenges. A small number of teams had patient, family and board representation who were seen to bring valuable perspectives to the team and its work. Physicians were a more difficult group to engage. ",{"type":319,"content":3652},[3653],{"type":15,"attrs":3654,"content":3655},{"textAlign":53},[3656],{"text":3657,"type":305},"The majority of participants were supportive of wider spread of the MMSF yet there was variability in their opportunities for spread beyond their implementation site(s). While a small number remained focused at the original site of implementation, the other teams demonstrated varying levels of spread: unplanned spread; planned individual or team efforts which led to pockets of uptake in the organization or region; planned and coordinated widespread efforts to spread the MMSF across an organization and region. Challenges to spread included limited dedicated resources, uncertain authority to influence spread, the need for alignment with wider-level processes and frameworks and healthcare organizational and regional restructuring. ",{"type":319,"content":3659},[3660],{"type":15,"attrs":3661,"content":3662},{"textAlign":53},[3663],{"text":3664,"type":305},"The majority of participants reported positive impacts from MMSF implementation. These included changes in thinking about safety which impacted on behaviours and practices; healthcare staff engagement in prevention, identification and management of safety issues; patient, resident and family engagement in safety; and improvements in healthcare processes",{"_uid":3666,"title":3667,"ctaLeft":3668,"ctaRight":3669,"component":719,"columnLeft":3670,"columnRight":3673},"0c8e5e08-02c5-49ca-a7ee-376109724f12","Conclusions and implications",[],[],{"type":12,"content":3671},[3672],{"type":15},{"type":12,"content":3674},[3675],{"type":15,"attrs":3676,"content":3677},{"textAlign":53},[3678],{"text":3679,"type":305},"The MMSF collaborative was successful in teaching the teams about the MMSF and coaching them to implement the framework in their local settings. Participants perceived the MMSF work as having positive impacts on stakeholder groups' knowledge and behaviours and on healthcare processes and patient outcomes. These findings support further education and implementation of the MMSF; however, these efforts would need to address the facilitators and challenges identified in this report to ensure a more systematic and comprehensive spread throughout healthcare organizations and regions. ","Evaluation of the MMSF Collaborative",{"type":12,"content":3682},[3683,3688],{"type":15,"attrs":3684,"content":3685},{"textAlign":53},[3686],{"text":3687,"type":305},"May 2020",{"type":15,"attrs":3689,"content":3690},{"textAlign":664},[3691,3695],{"text":3692,"type":305,"marks":3693},"Authors: ",[3694],{"type":571},{"text":3696,"type":305},"Joanne Goldman, PhD | Scientist, Centre for Quality Improvement and Patient Safety, Faculty of Medicine, University of Toronto, Leahora Rotteau, PhD, Cand | Program Manager, Centre for Quality Improvement and Patient Safety, Faculty of Medicine, University of Toronto ",{"_uid":3698,"content":3699,"component":482},"f2a28bf9-41ed-4cc0-961a-e1232df49579",[3700],{"_uid":3701,"file":3702,"link":3707,"label":3680,"linkType":452,"component":453,"linkLabel":16},"f55466d7-b46a-45b9-aff9-0354a3bfd8fd",{"id":3703,"alt":3704,"name":16,"focus":16,"title":3704,"source":16,"filename":3705,"copyright":16,"fieldtype":291,"meta_data":3706,"is_external_url":293},114290907965223,"Measurementmonitoringevaluationreport FINAL Ua","https://a-ca.storyblok.com/f/850807391887861/36521a8bcb/measurementmonitoringevaluationreport-final-ua.pdf",{},{"id":16,"url":16,"linktype":419,"fieldtype":451,"cached_url":16},[115,143,129,136,150,122],[185,192,200],"rethinking-patient-safety","resources/rethinking-patient-safety",-16310,[],{"parent_slug":822,"umbraco_path":3715,"umbraco_uuid":3716},"/HealthcareExcellenceCanada/Resources/RethinkingPatientSafety","a04dd6d1-4491-438a-aa13-9447a8c05762","16cd147b-e6c8-4fe8-aa4a-2a1a7f6adb01","2025-11-18T19:04:18.210Z",[],[3721],{"path":3722,"name":3723,"lang":849,"published":277},"ressources/repenser-la-securite-des-patients","Repenser la sécurité des patients",{"name":3725,"created_at":3726,"published_at":3727,"updated_at":3728,"id":3729,"uuid":830,"content":3730,"slug":4117,"full_slug":4118,"sort_by_date":53,"position":4119,"tag_list":4120,"is_startpage":293,"parent_id":840,"meta_data":53,"group_id":4121,"first_published_at":4122,"release_id":53,"lang":843,"path":53,"alternates":4123,"default_full_slug":4118,"translated_slugs":4124},"Webinar Series: Engaging with Everyone","2026-01-05T22:28:25.808Z","2026-04-07T19:28:35.217Z","2026-04-07T19:28:35.242Z",130918423901594,{"new":293,"seo":3731,"_uid":3734,"hero":3735,"type":165,"topics":3760,"Noindex":293,"content":3761,"audience":4114,"duration":4115,"regional":4116,"component":835},{"_uid":3732,"title":3725,"plugin":281,"og_image":16,"og_title":16,"description":3733,"twitter_image":16,"twitter_title":16,"og_description":16,"twitter_description":16},"8c4881c0-d02a-4de1-b74d-28a04ccdd686","Join Healthcare Excellence Canada, the National Health Engagement Network (NHEN) and Equity Mobilizing Partnerships in Community (EMPaCT) at Women’s College Hospital for a webinar series on ‘how-to-do' equity-promoting patient engagement in the health and social system. ","95d05b07-ba8d-401b-850b-64f1939f41cd",[3736],{"_uid":3737,"file":3738,"image":3739,"title":3725,"format":3744,"component":297,"description":3747,"key_learning":3754,"prerequisite":3757},"16b974c1-fa73-4c74-8372-ea1fa89795cf",[],{"id":3740,"alt":3741,"name":16,"focus":16,"title":16,"source":16,"filename":3742,"copyright":16,"fieldtype":291,"meta_data":3743,"is_external_url":293},114297532816769,"Graphic of a computer screen with webinar participants","https://a-ca.storyblok.com/f/850807391887861/a74353a208/2023-webinar-pinkbanner.png",{"alt":3741,"title":16,"source":16,"copyright":16},{"type":12,"content":3745},[3746],{"type":15},{"type":12,"content":3748},[3749],{"type":15,"attrs":3750,"content":3751},{"textAlign":53},[3752],{"text":3753,"type":305},"This webinar series focused on equity-promoting patient engagement in the health system.",{"type":12,"content":3755},[3756],{"type":15},{"type":12,"content":3758},[3759],{"type":15},[32,46],[3762,3818],{"id":16,"_uid":3763,"content":3764,"component":482},"d1756b25-7780-4f26-86a3-a6f29f908c4f",[3765],{"_uid":3766,"content":3767,"component":442},"960206d9-a2d3-4a38-84a2-ee9b1283e80c",{"type":12,"content":3768},[3769,3774,3795],{"type":15,"attrs":3770,"content":3771},{"textAlign":53},[3772],{"text":3773,"type":305},"Equitable and inclusive patient engagement helps to avoid tokenism and the exclusion of individuals from underrepresented, under resourced and underserved communities.",{"type":15,"attrs":3775,"content":3776},{"textAlign":53},[3777,3779,3785,3787,3793],{"text":3778,"type":305},"Join Healthcare Excellence Canada, the National Health Engagement Network (NHEN) and ",{"text":3780,"type":305,"marks":3781},"Equity Mobilizing Partnerships in Community (EMPaCT) ",[3782],{"type":413,"attrs":3783},{"href":3784,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.womensacademics.ca/empact/",{"text":3786,"type":305},"at ",{"text":3788,"type":305,"marks":3789},"Women’s College Hospital ",[3790],{"type":413,"attrs":3791},{"href":3792,"uuid":53,"anchor":53,"custom":53,"target":477,"linktype":1033},"https://www.womenscollegehospital.ca/",{"text":3794,"type":305},"for a webinar series on ‘how-to-do' equity-promoting patient engagement in the health and social system. This three-part webinar series will address the following questions:",{"type":676,"content":3796},[3797,3804,3811],{"type":319,"content":3798},[3799],{"type":15,"attrs":3800,"content":3801},{"textAlign":53},[3802],{"text":3803,"type":305},"What are the key principles of equity-promoting patient engagement?",{"type":319,"content":3805},[3806],{"type":15,"attrs":3807,"content":3808},{"textAlign":53},[3809],{"text":3810,"type":305},"How can we effectively put these principles into practice?",{"type":319,"content":3812},[3813],{"type":15,"attrs":3814,"content":3815},{"textAlign":53},[3816],{"text":3817,"type":305},"What strategies can we use to mobilize the power of lived experience to improve health outcomes for all?",{"id":16,"_uid":3819,"items":3820,"title":4109,"component":4110,"description":4111},"539fc0b6-289f-4f6a-93a3-937fd6c5340d",[3821,3912,4002],{"_uid":3822,"cards":3823,"title":3893,"content":3894,"component":3911},"2b7f613b-25ce-4543-8411-eacfb5606ed1",[3824],{"_uid":3825,"link":3826,"image":3831,"title":3833,"component":3834,"description":3835},"5ad7e24d-929d-4c07-9513-fef50b25cf92",[3827],{"_uid":3828,"link":3829,"label":1034,"component":1035},"13066392-8160-4e4f-9661-29349320f56b",{"id":16,"url":3830,"target":477,"linktype":1033,"fieldtype":451,"cached_url":3830},"https://www.youtube.com/watch?v=B_-5ljfqsjE&t=1s",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":291,"meta_data":3832},{},"Fundamentals of Equity-Promoting Patient Engagement","accordion-item-card",{"type":12,"content":3836},[3837,3841,3878,3882,3891],{"type":388,"attrs":3838,"content":3839},{"level":2333,"textAlign":53},[3840],{"text":1050,"type":305},{"type":676,"content":3842},[3843,3850,3857,3864,3871],{"type":319,"content":3844},[3845],{"type":15,"attrs":3846,"content":3847},{"textAlign":53},[3848],{"text":3849,"type":305},"Alies Maybee",{"type":319,"content":3851},[3852],{"type":15,"attrs":3853,"content":3854},{"textAlign":53},[3855],{"text":3856,"type":305},"Linda​ Monteith Gardiner​",{"type":319,"content":3858},[3859],{"type":15,"attrs":3860,"content":3861},{"textAlign":53},[3862],{"text":3863,"type":305},"Mursal​ Musawi​",{"type":319,"content":3865},[3866],{"type":15,"attrs":3867,"content":3868},{"textAlign":53},[3869],{"text":3870,"type":305},"Ambreen​ Sayani​",{"type":319,"content":3872},[3873],{"type":15,"attrs":3874,"content":3875},{"textAlign":53},[3876],{"text":3877,"type":305},"Dean ​Wardak​",{"type":388,"attrs":3879,"content":3880},{"level":2333,"textAlign":53},[3881],{"text":1087,"type":305},{"type":676,"content":3883},[3884],{"type":319,"content":3885},[3886],{"type":15,"attrs":3887,"content":3888},{"textAlign":53},[3889],{"text":3890,"type":305},"Heather Thiessen, Patient Partner & Patient Surveyor, Health Standards Organization and Accreditation Canada",{"type":15,"attrs":3892},{"textAlign":53},"Webinar 1: Fundamentals of Equity-Promoting Patient Engagement",{"type":12,"content":3895},[3896,3901,3906],{"type":15,"attrs":3897,"content":3898},{"textAlign":53},[3899],{"text":3900,"type":305},"In this first of a three-part webinar series, participants will be introduced to key principles and practical approaches of equity-promoting patient engagement.",{"type":15,"attrs":3902,"content":3903},{"textAlign":53},[3904],{"text":3905,"type":305},"What is an equity-oriented approach to patient engagement? How do we co-design sustainable, and safer spaces? How do we build meaningful relationships? In the first of a three-part series, participants will have an opportunity to learn about the key principles of equity-promoting patient engagement.",{"type":15,"attrs":3907,"content":3908},{"textAlign":53},[3909],{"text":3910,"type":305},"Since 2020, Equity Mobilizing Partnerships in Community (EMPaCT) has been mobilizing the power of lived experience to ignite a health equity movement, with a vision for a future where health and social care systems are inclusive, just, and shaped by the people whose lives are most impacted.","accordion-resources-item",{"_uid":3913,"cards":3914,"title":3989,"content":3990,"component":3911},"d46226e7-bbc6-4b75-a444-ece9a9cfd28d",[3915],{"_uid":3916,"link":3917,"image":3922,"title":3924,"component":3834,"description":3925},"80cbfb40-dc3e-4b2a-b9dd-626231a21625",[3918],{"_uid":3919,"link":3920,"label":1034,"component":1035},"0e54c9eb-8670-42cb-a7cf-c450875c0c82",{"id":16,"url":3921,"target":477,"linktype":1033,"fieldtype":451,"cached_url":3921},"https://www.youtube.com/watch?v=5gcdoG0oc7I",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":291,"meta_data":3923},{},"Transforming Spaces and Places of Patient Engagement to Promote Health Equity",{"type":12,"content":3926},[3927,3931,3974,3978],{"type":388,"attrs":3928,"content":3929},{"level":2333,"textAlign":53},[3930],{"text":1050,"type":305},{"type":676,"content":3932},[3933,3940,3947,3954,3961,3967],{"type":319,"content":3934},[3935],{"type":15,"attrs":3936,"content":3937},{"textAlign":53},[3938],{"text":3939,"type":305},"Isra Amsdr",{"type":319,"content":3941},[3942],{"type":15,"attrs":3943,"content":3944},{"textAlign":53},[3945],{"text":3946,"type":305},"Ryan Hinds",{"type":319,"content":3948},[3949],{"type":15,"attrs":3950,"content":3951},{"textAlign":53},[3952],{"text":3953,"type":305},"Tara Jeji",{"type":319,"content":3955},[3956],{"type":15,"attrs":3957,"content":3958},{"textAlign":53},[3959],{"text":3960,"type":305},"Bee Lee Soh",{"type":319,"content":3962},[3963],{"type":15,"attrs":3964,"content":3965},{"textAlign":53},[3966],{"text":3849,"type":305},{"type":319,"content":3968},[3969],{"type":15,"attrs":3970,"content":3971},{"textAlign":53},[3972],{"text":3973,"type":305},"Ambreen Sayani",{"type":388,"attrs":3975,"content":3976},{"level":2333,"textAlign":53},[3977],{"text":1087,"type":305},{"type":676,"content":3979},[3980],{"type":319,"content":3981},[3982,3987],{"type":15,"attrs":3983,"content":3984},{"textAlign":53},[3985],{"text":3986,"type":305},"Caroline Wong, Executive Co-Director, Centre of Excellence on Partnership with Patients and the Public",{"type":15,"attrs":3988},{"textAlign":53},"Webinar 2: Transforming Spaces and Places of Patient Engagement to Promote Health Equity",{"type":12,"content":3991},[3992,3997],{"type":15,"attrs":3993,"content":3994},{"textAlign":53},[3995],{"text":3996,"type":305},"In the second of a three-part webinar series, participants will be introduced to ways to address power imbalances in patient engagement practices to promote health equity. Participants will learn how power imbalances affect patient engagement, explore ways to share power to create safe spaces for meaningful involvement, and develop strategies to include more individuals in decision-making processes that impact their lives.",{"type":15,"attrs":3998,"content":3999},{"textAlign":53},[4000],{"text":4001,"type":305},"Since 2020, Equity Mobilizing Partnerships in Community (EMPaCT) at Women’s College Hospital has been mobilizing the power of lived experience to ignite a health equity movement, with a vision for a future where health and social care systems are inclusive, just, and shaped by the people whose lives are most impacted.",{"_uid":4003,"cards":4004,"title":4073,"content":4074,"component":3911},"18362644-d845-47e6-b2a8-5c41741311db",[4005],{"_uid":4006,"link":4007,"image":4012,"title":4014,"component":3834,"description":4015},"453a5553-bc4f-4608-bf68-15c9681d8dd4",[4008],{"_uid":4009,"link":4010,"label":1200,"component":1035},"5cc27248-61cd-4264-bc8c-dc38f449fab4",{"id":16,"url":4011,"target":477,"linktype":1033,"fieldtype":451,"cached_url":4011},"https://www.youtube.com/watch?v=M152HJTw3L4&t=21s",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":291,"meta_data":4013},{},"Mobilizing the Power of Lived Experience to Improve Health Outcomes for All",{"type":12,"content":4016},[4017,4021,4058,4062],{"type":388,"attrs":4018,"content":4019},{"level":2333,"textAlign":53},[4020],{"text":1050,"type":305},{"type":676,"content":4022},[4023,4030,4037,4044,4051],{"type":319,"content":4024},[4025],{"type":15,"attrs":4026,"content":4027},{"textAlign":53},[4028],{"text":4029,"type":305},"Shari Fraser, Patient Engagement Lead, Novartis Canada",{"type":319,"content":4031},[4032],{"type":15,"attrs":4033,"content":4034},{"textAlign":53},[4035],{"text":4036,"type":305},"Carolyn Steele Gray, Ph.D., Scientist, Sinai Health, Associate Professor (status), Institute of Health Policy, Management and Evaluation, University of Toronto",{"type":319,"content":4038},[4039],{"type":15,"attrs":4040,"content":4041},{"textAlign":53},[4042],{"text":4043,"type":305},"Alies Maybee, Co-founder and Co-Chair, Patient Advisors Network",{"type":319,"content":4045},[4046],{"type":15,"attrs":4047,"content":4048},{"textAlign":53},[4049],{"text":4050,"type":305},"Kaireen Patton, Senior Policy Analyst, Health Canada",{"type":319,"content":4052},[4053],{"type":15,"attrs":4054,"content":4055},{"textAlign":53},[4056],{"text":4057,"type":305},"Ambreen Sayani, M.D., Ph.D., Scientist, Women’s College Hospital, Assistant Professor (status), Dalla Lana School of Public Health, University of Toronto",{"type":388,"attrs":4059,"content":4060},{"level":2333,"textAlign":53},[4061],{"text":1087,"type":305},{"type":676,"content":4063},[4064],{"type":319,"content":4065},[4066,4071],{"type":15,"attrs":4067,"content":4068},{"textAlign":53},[4069],{"text":4070,"type":305},"Andrew MacLeod, Manager, Stakeholder Engagement, Canadian Blood Services",{"type":15,"attrs":4072},{"textAlign":53},"Webinar 3: Mobilizing the Power of Lived Experience to Improve Health Outcomes for All",{"type":12,"content":4075},[4076,4081,4104],{"type":15,"attrs":4077,"content":4078},{"textAlign":53},[4079],{"text":4080,"type":305},"In this final session of a three-part series, participants will be introduced to a community-engaged approach to health equity analysis co-developed by Equity Mobilizing Partnerships in Community (EMPaCT). Panelists will include decision-makers from the health system who have engaged with EMPaCT as they discuss:",{"type":676,"content":4082},[4083,4090,4097],{"type":319,"content":4084},[4085],{"type":15,"attrs":4086,"content":4087},{"textAlign":53},[4088],{"text":4089,"type":305},"How engaging with communities through EMPaCT has transformed policy, practice and research projects.",{"type":319,"content":4091},[4092],{"type":15,"attrs":4093,"content":4094},{"textAlign":53},[4095],{"text":4096,"type":305},"Lessons learned by co-creating solutions that center the voices of those most impacted by health inequities.",{"type":319,"content":4098},[4099],{"type":15,"attrs":4100,"content":4101},{"textAlign":53},[4102],{"text":4103,"type":305},"System-level strategies that can mobilize lived experiences to improve health outcomes for all.",{"type":15,"attrs":4105,"content":4106},{"textAlign":53},[4107],{"text":4108,"type":305},"Since 2020, EMPaCT has been mobilizing the power of lived experience to ignite a health equity movement, with a vision for a future where health and social care systems are inclusive, just, and shaped by the people whose lives are most impacted.","Webinar Series","accordion-resources",{"type":12,"content":4112},[4113],{"type":15},[143,122,129,150],"60 minutes each",[185,192,200],"webinar-series-engaging-with-everyone","resources/webinar-series-engaging-with-everyone",-19270,[],"764b0a69-8e6c-4494-8650-c4225321e37f","2026-01-05T22:41:32.085Z",[],[4125],{"path":4126,"name":4127,"lang":849,"published":277},"ressources/serie-de-webinaires-promouvoir-un-engagement-diversifie","Série de webinaires : Promouvoir un engagement diversifié",[],[],1776087479749]