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employers.",{"id":16,"cta":2968,"_uid":2973,"items":2974,"title":1343,"component":558},[2969],{"_uid":2970,"link":2971,"label":550,"component":551},"bbf9514c-d6c9-4acf-84ff-020196444430",{"id":544,"url":16,"linktype":534,"fieldtype":535,"cached_url":545,"story":2972},{"name":547,"id":548,"uuid":544,"slug":549,"url":545,"full_slug":545,"_stopResolving":291},"fd5ef47c-f591-498d-b859-cdaa51f5753b",[2975,555,554,556],"a64de4ee-47bb-4b76-9a4f-c6d177d132b9",[150,136,143],[185,192,200],"policy-considerations-for-the-retaining-of-internationally-educated-healthcare-workers","resources/policy-considerations-for-the-retaining-of-internationally-educated-healthcare-workers",-17200,[],{"parent_slug":549,"umbraco_path":2983,"umbraco_uuid":2984},"/HealthcareExcellenceCanada/Resources/PolicyConsiderationsForTheRetainingOfInternationallyEducatedHealthcareWorkers","e21ff7a6-4e92-40aa-b5cf-aeecd4377419","f9772ad0-9875-4f69-b50b-6f91ccd1efd3","2025-11-18T19:04:54.743Z",[],[2989],{"path":2990,"name":2991,"lang":305,"published":291},"ressources/considerations-strategiques-pour-la-retention-du-personnel-de-sante-forme-a-l-etranger","Considérations stratégiques pour la rétention du personnel de santé formé à l’étranger",{"name":2993,"created_at":2994,"published_at":2995,"updated_at":2996,"id":2997,"uuid":2998,"content":2999,"slug":3099,"full_slug":3100,"sort_by_date":53,"position":3101,"tag_list":3102,"is_startpage":285,"parent_id":566,"meta_data":3103,"group_id":3105,"first_published_at":3106,"release_id":53,"lang":299,"path":53,"alternates":3107,"default_full_slug":3100,"translated_slugs":3108},"Policy Guidance on Emergency Department Closures in Northern, Rural and Remote Regions","2025-11-18T19:05:01.958Z","2026-02-26T12:52:29.266Z","2026-02-26T12:52:29.309Z",113881505787716,"4add659a-5505-45e1-9d22-78b61680f0f9",{"new":285,"seo":3000,"_uid":3003,"hero":3004,"type":170,"topics":3024,"Noindex":285,"content":3025,"audience":3097,"duration":16,"regional":3098,"component":561},{"title":3001,"plugin":328,"description":3002},"Emergency Department Closures","Explore policy and practice options for delivering care when emergency departments close in northern, rural and remote communities.","6c0b928b-81ff-44d0-9f9d-bbb64a5ca9ca",[3005],{"_uid":3006,"file":3007,"image":3015,"title":2993,"format":16,"component":346,"description":3018,"key_learning":16,"prerequisite":16},"777c1f79-e3b0-4f0e-b8bb-3c1abcda6e4e",[3008],{"_uid":3009,"file":3010,"label":2993,"component":342},"b903f01e-e0cc-42f5-9c39-ee4fa372c26d",{"id":3011,"alt":3012,"name":16,"focus":16,"title":3012,"source":16,"filename":3013,"copyright":16,"fieldtype":283,"meta_data":3014,"is_external_url":285},114291687557089,"20230502 Emergencydepartmentclosures Policyguidance EN 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policy options for improving emergency department care and addressing closures. Patient partners, frontline providers, health leaders, regulatory bodies, national associations and policy-makers in government all joined in the collaborative discussion. This report synthesizes these discussions and highlights opportunities for responsive ways to deliver care to residents of northern, rural and remote communities.",{"type":15,"attrs":3044,"content":3045},{"textAlign":53},[3046],{"text":3047,"type":361},"The report presents three key insights about how to prevent or mitigate emergency department closures in these communities:",{"type":385,"attrs":3049,"content":3050},{"order":387},[3051,3058,3065],{"type":390,"content":3052},[3053],{"type":15,"attrs":3054,"content":3055},{"textAlign":53},[3056],{"text":3057,"type":361},"A stable, experienced and sustainable workforce: Strategies to support communities in training, retaining and supporting their workforce can contribute to avoiding service disruptions.",{"type":390,"content":3059},[3060],{"type":15,"attrs":3061,"content":3062},{"textAlign":53},[3063],{"text":3064,"type":361},"Connections to timely and appropriate care: Supporting local health resources to build capacity in primary and community services can reduce pressures on emergency departments and ensure more timely access to appropriate care.",{"type":390,"content":3066},[3067],{"type":15,"attrs":3068,"content":3069},{"textAlign":53},[3070],{"text":3071,"type":361},"Health service design that reflects community voices and new models of care: A co-design process facilitating locally driven solutions and expanding access to culturally safe services will help meet the needs of northern, rural and remote populations.",{"type":373,"attrs":3073,"content":3074},{"level":375,"textAlign":53},[3075],{"text":3076,"type":361},"Why this work matters",{"type":15,"attrs":3078,"content":3079},{"textAlign":53},[3080],{"text":3081,"type":361},"The sustainability and stability of emergency department services in northern, rural and remote areas in Canada has been an issue for health leaders and health system planners for several decades. Changing demographics, sub-optimally connected health system structures, rising costs of providing care and challenges maintaining the health workforce have contributed to intermittent and sometimes permanent closures of emergency departments in small communities.",{"type":15,"attrs":3083,"content":3084},{"textAlign":53},[3085],{"text":3086,"type":361},"Smaller populations and smaller teams can make the sustainability of services more precarious, requiring creative solutions to optimize resources and support care needs. Solutions will require strategic investments, new roles and types of providers, close attention to the issue of recruiting international graduates and appropriate use of technology.",{"type":15,"attrs":3088,"content":3089},{"textAlign":53},[3090],{"text":3091,"type":361},"As health systems incorporate adaptations emerging from the pandemic, there is opportunity to catalyze creative approaches to the delivery of care. Agile leadership, in combination with an inclusive approach to innovation that focuses on the needs of communities, will assist in implementing responsive policies and practices.",{"_uid":3093,"file":3094,"link":3096,"label":2993,"linkType":536,"component":537,"linkLabel":16},"97fcf08a-8c91-4817-b0fb-7352fd9a254c",{"id":3011,"alt":3012,"name":16,"focus":16,"title":3012,"source":16,"filename":3013,"copyright":16,"fieldtype":283,"meta_data":3095,"is_external_url":285},{},{"id":16,"url":16,"linktype":534,"fieldtype":535,"cached_url":16},[129,150],[185],"policy-guidance-on-emergency-department-closures-in-northern-rural-and-remote-regions","resources/policy-guidance-on-emergency-department-closures-in-northern-rural-and-remote-regions",-17370,[],{"parent_slug":549,"umbraco_uuid":3104},"f1b10c27-629b-4a7b-ac94-698ce0ae595f","b6eb69e3-e42b-48a5-acff-3ea571680b68","2025-11-18T19:05:02.104Z",[],[3109],{"path":3110,"name":3111,"lang":305,"published":291},"ressources/recommandations-strategiques-sur-la-fermeture-de-services-d-urgence-dans-les-regions-nordiques-rurales-et-eloignees","Recommandations stratégiques sur la fermeture de services d’urgence dans les régions nordiques, rurales et éloignées",{"name":3113,"created_at":3114,"published_at":3115,"updated_at":3116,"id":3117,"uuid":3118,"content":3119,"slug":3241,"full_slug":3242,"sort_by_date":53,"position":3243,"tag_list":3244,"is_startpage":285,"parent_id":566,"meta_data":3245,"group_id":3248,"first_published_at":3249,"release_id":53,"lang":299,"path":53,"alternates":3250,"default_full_slug":3242,"translated_slugs":3251},"Staffing in Long-Term Care During the COVID-19 Pandemic: Insights, Lessons and Paths Forward","2025-11-26T20:38:09.963Z","2026-02-26T12:40:30.762Z","2026-02-26T12:40:30.825Z",116735549382822,"5c44774a-f89c-48d3-b592-3df70b71b0ca",{"new":285,"seo":3120,"_uid":3123,"hero":3124,"type":174,"topics":3131,"Noindex":285,"content":3132,"audience":3239,"duration":16,"regional":3240,"component":561},{"title":3121,"plugin":328,"description":3122},"Staffing in Long-Term Care","This executive summary explores how long-term care and assisted living staff experienced work during the COVID-19 pandemic.","fe197b04-ce7d-47a3-b6fa-099d31382256",[3125],{"_uid":3126,"file":3127,"image":3128,"title":3113,"format":16,"component":346,"description":3122,"key_learning":16,"prerequisite":16},"9090c06b-a823-4ba2-9bb2-792ed77d1a17",[],{"id":3129,"filename":3130,"fieldtype":283},114300395442267,"https://a-ca.storyblok.com/f/850807391887861/27d728fd44/2023-ltcworkerresilience-tile.jpg",[32,84,106,69,18,46],[3133],{"_uid":3134,"content":3135,"component":538},"bf9bb445-c828-404f-a565-bea679838b17",[3136,3221,3230],{"_uid":3137,"content":3138,"component":528},"31cd0fda-c134-43fb-be91-c738abc4846c",{"type":12,"content":3139},[3140,3145,3150,3208],{"type":15,"attrs":3141,"content":3142},{"textAlign":53},[3143],{"text":3144,"type":361},"The “Staffing in Long-Term Care During the COVID-19 Pandemic: Insights, Lessons and Paths Forward” executive summary explores how long-term care and assisted living staff experienced work during the COVID-19 pandemic. It identifies lessons to guide workplace practices to support mental health in long-term care and assisted living settings.",{"type":15,"attrs":3146,"content":3147},{"textAlign":53},[3148],{"text":3149,"type":361},"While the pandemic created new stressors that impacted the provision of care in long-term care and assisted living, it also exacerbated pre-existing issues. This executive summary highlights the importance of:",{"type":494,"content":3151},[3152,3159,3166,3173,3180,3187,3194,3201],{"type":390,"content":3153},[3154],{"type":15,"attrs":3155,"content":3156},{"textAlign":53},[3157],{"text":3158,"type":361},"leadership and management support",{"type":390,"content":3160},[3161],{"type":15,"attrs":3162,"content":3163},{"textAlign":53},[3164],{"text":3165,"type":361},"cooperation during uncertain times",{"type":390,"content":3167},[3168],{"type":15,"attrs":3169,"content":3170},{"textAlign":53},[3171],{"text":3172,"type":361},"emotional and spiritual care, and the inclusion of family members in care",{"type":390,"content":3174},[3175],{"type":15,"attrs":3176,"content":3177},{"textAlign":53},[3178],{"text":3179,"type":361},"appreciation for long-term care and assisted living workers",{"type":390,"content":3181},[3182],{"type":15,"attrs":3183,"content":3184},{"textAlign":53},[3185],{"text":3186,"type":361},"an atmosphere of understanding and 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Patients for Patient Safety Canada in April 2017.","fad89c24-c742-4609-9b4c-675bc0471b57",[3268],{"_uid":3269,"file":3270,"image":3271,"title":3256,"format":16,"component":346,"description":3265,"key_learning":16,"prerequisite":16},"3b3670ff-499f-4b4c-9792-15a87523c8fc",[],{"id":3272,"alt":3273,"name":16,"focus":16,"title":3273,"source":16,"filename":3274,"copyright":16,"fieldtype":283,"meta_data":3275,"is_external_url":285},114300140949532,"PFPSC Logo Web 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The more we all understand what is needed for safety in healthcare, the sooner every patient will be safe.","Patient","quote-item","quote",{"_uid":3296,"content":3297,"component":538},"9eb4b42c-d891-4c31-aec1-15a6669c3562",[3298],{"_uid":3299,"content":3300,"component":528},"8378fbbf-9f79-4a76-9e04-7402342e4ee4",{"type":12,"content":3301},[3302,3307],{"type":15,"attrs":3303,"content":3304},{"textAlign":53},[3305],{"text":3306,"type":361},"Patient engagement is viewed by many to be a critical component of achieving safe healthcare. We need to engage all patients – the public – to help increase safer healthcare practices.",{"type":15,"attrs":3308,"content":3309},{"textAlign":53},[3310],{"text":3311,"type":361},"Other prevention efforts, such as the campaign to decrease smoking, have effectively engaged the public in achieving significant cultural shifts in attitudes and actions. For instance, anti-smoking efforts have made it unacceptable to smoke with your children in the car. The efforts toward increasing patient safety could benefit from the lessons learned in the anti-smoking campaigns. There is much to be learned.",{"_uid":3313,"link":3314,"image":3323,"title":3325,"video_id":3326,"component":3327,"video_mp4":3328,"media_type":3330,"video_type":3331,"description":3332,"video_title":3356,"video_mp4_thumbnail":3357},"9cdd37b2-18f9-44bd-b0e5-d04f2787e31a",[3315],{"_uid":3316,"file":3317,"label":3322,"component":342},"40394259-e31b-4dd2-bb98-26d4d7ff6ba6",{"id":3318,"alt":3319,"name":16,"focus":16,"title":3319,"source":16,"filename":3320,"copyright":16,"fieldtype":283,"meta_data":3321,"is_external_url":285},114293548661133,"Transcript Getting The Public Ready To Engage In Making Care Safer","https://a-ca.storyblok.com/f/850807391887861/9d5e77155f/transcript-getting-the-public-ready-to-engage-in-making-care-safer.pdf",{},"View transcript",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":283,"meta_data":3324},{},"Webinar and presentation","INV-Uzyhn70","text-media",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":283,"meta_data":3329},{},"video","youtube",{"type":12,"content":3333},[3334],{"type":15,"attrs":3335,"content":3336},{"textAlign":53},[3337,3339,3345,3347,3354],{"text":3338,"type":361},"Designed by patient and family champions, this interactive webinar and ",{"text":3340,"type":361,"marks":3341},"presentation ",[3342],{"type":781,"attrs":3343},{"href":3344,"uuid":53,"anchor":53,"custom":53,"target":53,"linktype":617},"https://www.youtube.com/watch?time_continue=4&v=INV-Uzyhn70&feature=emb_logo",{"text":3346,"type":361},"was offered by ",{"text":3348,"type":361,"marks":3349},"Patients for Patient Safety Canada ",[3350],{"type":781,"attrs":3351},{"href":3352,"uuid":53,"anchor":53,"custom":3353,"target":659,"linktype":617},"https://www.patients4safety.ca/",{},{"text":3355,"type":361},"in April 2017.","Getting the public ready to engage in making care safer: Lessons from the anti-smoking movement",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":283,"meta_data":3358},{},{"_uid":3360,"content":3361,"component":538},"cd0d20ab-3bde-4f40-9012-ebd0fb1bf22a",[3362],{"_uid":3363,"content":3364,"component":528},"a603d930-11f8-481b-a33f-8ee3b3de61c2",{"type":12,"content":3365},[3366,3371,3376,3399,3404,3409,3414,3419,3442,3447,3452],{"type":15,"attrs":3367,"content":3368},{"textAlign":53},[3369],{"text":3370,"type":361},"For this session the term patient safety champion includes any individual that volunteers as a patient or family representative in programs, groups, networks or organizations working to improve quality and safety in healthcare.",{"type":15,"attrs":3372,"content":3373},{"textAlign":53},[3374],{"text":3375,"type":361},"The session includes conversation among participants, contributing to the dialogue verbally or via chat, including:",{"type":494,"content":3377},[3378,3385,3392],{"type":390,"content":3379},[3380],{"type":15,"attrs":3381,"content":3382},{"textAlign":53},[3383],{"text":3384,"type":361},"How have anti-smoking efforts effectively achieved a cultural shift in attitudes and actions towards tobacco?",{"type":390,"content":3386},[3387],{"type":15,"attrs":3388,"content":3389},{"textAlign":53},[3390],{"text":3391,"type":361},"Which are the key patient safety messages most important for widespread public engagement and would most help the public to be ready to take on a role in patient safety?",{"type":390,"content":3393},[3394],{"type":15,"attrs":3395,"content":3396},{"textAlign":53},[3397],{"text":3398,"type":361},"Which strategies would make patient safety messages most visible and provide the public with information about patient safety?",{"type":15,"attrs":3400,"content":3401},{"textAlign":53},[3402],{"text":3403,"type":361},"At the end of this interactive session, participants left with at least one practical idea to engage the public in making healthcare safer.",{"type":373,"attrs":3405,"content":3406},{"level":375,"textAlign":53},[3407],{"text":3408,"type":361},"Speakers, moderator and participants",{"type":373,"attrs":3410,"content":3411},{"level":1466,"textAlign":53},[3412],{"text":3413,"type":361},"Les Hagen",{"type":15,"attrs":3415,"content":3416},{"textAlign":53},[3417],{"text":3418,"type":361},"Les Hagen is the executive director of Action on Smoking and Health which is Western Canada's leading tobacco control organization. For over 25 years, he has provided provincial and national leadership in tobacco control and prevention. Les is a strong believer in community engagement and healthy public policy. He provides a history of anti-tobacco advocacy, including:",{"type":494,"content":3420},[3421,3428,3435],{"type":390,"content":3422},[3423],{"type":15,"attrs":3424,"content":3425},{"textAlign":53},[3426],{"text":3427,"type":361},"How a significant public shift was achieved relative to attitudes and actions related to tobacco use.",{"type":390,"content":3429},[3430],{"type":15,"attrs":3431,"content":3432},{"textAlign":53},[3433],{"text":3434,"type":361},"Which strategies worked best to engage the public in decreasing use of tobacco.",{"type":390,"content":3436},[3437],{"type":15,"attrs":3438,"content":3439},{"textAlign":53},[3440],{"text":3441,"type":361},"Which strategies were not effective.",{"type":373,"attrs":3443,"content":3444},{"level":1466,"textAlign":53},[3445],{"text":3446,"type":361},"Theresa Malloy-Miller",{"type":15,"attrs":3448,"content":3449},{"textAlign":53},[3450],{"text":3451,"type":361},"Theresa Malloy-Miller is a Patient Champion at Patients for Patient Safety Canada and moderates the dialogue among the participants to apply lessons learned from anti-smoking advocacy to patient safety.",{"type":15,"attrs":3453,"content":3454},{"textAlign":53},[3455],{"text":3456,"type":361},"All participants were asked to add their ideas about key patient safety messages for public engagement and how best to apply anti-smoking strategies to the field of patient safety.",[143,136,150],"98 minutes",[185,192,200],"getting-the-public-ready-to-engage-in-making-care-safer-lessons-from-the-anti-smoking-movement","resources/getting-the-public-ready-to-engage-in-making-care-safer-lessons-from-the-anti-smoking-movement",-17550,[],{"parent_slug":549,"umbraco_path":3465,"umbraco_uuid":3466},"/HealthcareExcellenceCanada/Resources/GettingThePublicReadyToEngageInMakingCareSafer","eed21d79-9226-4ef5-9a55-7680cb1e0afe","dd49ea63-c263-4872-848c-93e2bdc39512","2025-11-26T21:19:23.949Z",[],[3471],{"path":3472,"name":3473,"lang":305,"published":291},"ressources/susciter-l-engagement-du-public-envers-des-soins-de-sante-plus-securitaires-les-lecons-tirees-du-mouvement-antitabac","Susciter l’engagement du public envers des soins de santé plus sécuritaires : les leçons tirées du mouvement antitabac",48,1776087586068]