Resources: Health Workforce

Through work on the Clinician Change Management program, a collaborative program developed by HEC and Canada Health Infoway, it became clear that there was a need to catalyze policy change surrounding the question of what constitutes an appropriate virtual visit, and what parameters/criteria guide this decision.

This virtual learning opportunity aims to build the capacity to be equitable and inclusive in our work as we engage with diverse people with lived experiences.

The tool is based on six principles that support healthcare improvement and will guide your organization towards making the changes needed to become a high-performing healthcare organization.

The Readiness to Spread Assessment Tool helps program champions and senior leaders understand whether a promising improvement practice is ripe for successful spread across organizations.

Read summaries of quality improvement projects implemented by teams participating in LTC Quality Improvement.

When a patient's safety is compromised, or even if someone just comes close to having a patient safety incident, you need to know you are taking the right measures to address this, now and in the future. In our toolkit we share practical strategies and resources for you to use to manage incidents effectively and keep your patients safe. We consider patients’ and their families’ needs and concerns, and how to effectively engage them throughout the process.

This discussion guide explores a new approach to patient safety where everyone contributes to safer care, and the vital roles of cultural and psychological safety are emphasized.

A written plan, sometimes called an Improvement Charter, is a documented plan to guide the work of your team.

This report examines cultural competency from both the perspective of the individual and of the organization.