Resources: Patient Safety

These co-developed guiding principles outline HEC’s approach to engaging with patients, caregivers and communities and highlight our dedication to creating an engagement-capable environment.

Through work on the Clinician Change Management program, a collaborative program developed by HEC and Canada Health Infoway, it became clear that there was a need to catalyze policy change surrounding the question of what constitutes an appropriate virtual visit, and what parameters/criteria guide this decision.

This virtual learning opportunity aims to build the capacity to be equitable and inclusive in our work as we engage with diverse people with lived experiences.

Read summaries of quality improvement projects implemented by teams participating in LTC Quality Improvement.

Released by the Appropriate Use Coalition, this report looks at the rate of potentially inappropriate antipsychotic use in 2023-24 across nine provinces and territories.

This resource offers strategies for inclusive engagement, leveraging community strengths to shape solutions that reflect older adults’ needs, experiences and support long-term impact.

When a patient's safety is compromised, or even if someone just comes close to having a patient safety incident, you need to know you are taking the right measures to address this, now and in the future. In our toolkit we share practical strategies and resources for you to use to manage incidents effectively and keep your patients safe. We consider patients’ and their families’ needs and concerns, and how to effectively engage them throughout the process.

This discussion guide explores a new approach to patient safety where everyone contributes to safer care, and the vital roles of cultural and psychological safety are emphasized.

One out of every six older adults receives home care services in Canada. As the aging population continues to grow, there is a greater need to ensure the delivery of home care in Canada is safe.