Resources: Primary and Community Care

Through work on the Clinician Change Management program, a collaborative program developed by HEC and Canada Health Infoway, it became clear that there was a need to catalyze policy change surrounding the question of what constitutes an appropriate virtual visit, and what parameters/criteria guide this decision.

This discussion guide explores a new approach to patient safety where everyone contributes to safer care, and the vital roles of cultural and psychological safety are emphasized.

Engage, Share, Connect

Everyone contributes to patient safety. Healthcare Excellence Canada’s resources will help you take action that goes beyond preventing harm and fosters safe and inclusive care.

The service offers patients more efficient, integrated and coordinated care, and provides improved access to specialty care using low-cost, easy-to-use technology.

RACE™ is based on a pilot study by the St. Paul’s Hospital Division of Cardiology and the Providence Health Care Department of Family Medicine in 2008.

Designed for health leaders, the Pandemic Recovery and Resilience Self-assessment can identify strengths and areas for system improvement, while the toolkit offers innovative approaches to policy and practice that result in patient-focused solutions.

The accessibility and quality of the care provided to people living with dementia and their families represents a major challenge for health and social services systems due to the complexity of the disease, the growing number of people affected, and the advent of new therapies requiring the use of biomarkers.

Recognizing and reducing harm is essential to creating safety for all. But what is healthcare harm? How and why does it happen? Who does it impact — and how?