Guides, Toolkits & Frameworks

In response to the COVID-19 pandemic, many healthcare facilities in Canada implemented blanket visitor restriction policies that prohibited essential care partners from entering facilities and partnering in patient care.

These co-developed guiding principles outline HEC’s approach to engaging with patients, caregivers and communities and highlight our dedication to creating an engagement-capable environment.

The tool is based on six principles that support healthcare improvement and will guide your organization towards making the changes needed to become a high-performing healthcare organization.

The Readiness to Spread Assessment Tool helps program champions and senior leaders understand whether a promising improvement practice is ripe for successful spread across organizations.

This resource offers strategies for inclusive engagement, leveraging community strengths to shape solutions that reflect older adults’ needs, experiences and support long-term impact.

When a patient's safety is compromised, or even if someone just comes close to having a patient safety incident, you need to know you are taking the right measures to address this, now and in the future. In our toolkit we share practical strategies and resources for you to use to manage incidents effectively and keep your patients safe. We consider patients’ and their families’ needs and concerns, and how to effectively engage them throughout the process.

This discussion guide explores a new approach to patient safety where everyone contributes to safer care, and the vital roles of cultural and psychological safety are emphasized.

This framework outlines the ways Healthcare Excellence Canada embeds patient, caregiver and community perspectives into our programming, activities and initiatives.

A guide for nursing and LTC homes to assess if the NHWW model for community-based aging in place care is the right fit for them.